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At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries. Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently. Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. Shape the future, sustain growth – Make a difference now and build for long-term success.
Senior Risk & Fraud Lead, LatAm
Location
Latin America
Posted
147 days ago
Salary
0
Seniority
Senior
Job Description
Senior Risk & Fraud Lead, LatAm
DocPlanner
• Develop and implement operational risk management frameworks, conducting risk assessments and establishing mitigation strategies to support LATAM expansion and ongoing operations. • Design and implement fraud detection and prevention programs across LATAM markets, including advanced monitoring systems and response protocols. • Establish and maintain robust anti-money laundering and know-your-customer programs aligned with regional regulatory requirements and international standards. • Build and oversee fraud controls, including transaction monitoring and emerging payment related risks. • Lead operational risk assessments, complex fraud investigations, and incident response, coordinating with internal teams, vendors, and external authorities. • Act as a trusted advisor to senior stakeholders on comprehensive LATAM risk management, fraud prevention, and compliance topics. • Define and track KPIs related to operational risk exposure, fraud loss, prevention effectiveness, investigation timelines, and regulatory compliance.
Job Requirements
- Senior-level experience in risk management, fraud prevention and AML/compliance across multiple business functions.
- Strong background in fintech, payments, financial services, e-commerce, or marketplaces with proven operational risk management expertise.
- Proven hands-on experience across multiple LATAM markets (not single-country) with deep understanding of regional risk landscapes.
- Deep expertise in cross-border payment systems and payment fraud, and broader operational risk controls.
- Demonstrated experience leading fraud investigations, operational risk assessments and managing financial crime incidents.
- Strong stakeholder management skills, with the ability to influence across business units and cultures and jurisdictions.
- Analytical mindset with strong risk assessment capabilities, fraud detection instincts, and data-driven decision making.
- Comfortable working independently across time zones in a fast-paced, high-growth environment with complex risk challenges.
- Bachelor’s degree in Finance, Economics, Criminal Justice, Business Administration, or related field.
- Preferred certifications: CAMS, CFE, FRM, or equivalent.
- English – Fluent
- Spanish – Fluent
- Portuguese – Nice to have (Brazil exposure).
Benefits
- Healthcare insurance – so you can focus on what matters.
- Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
- Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
- Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
- You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.
- Remotes work and flexible hours aren’t just buzzwords here.
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