• Serve as a trusted sales partner and technical advisor throughout the sales cycle • Collaborating with the sales team, prospects and existing clients to uncover challenges and design compelling solutions using the IFS Copperleaf decision analytics platform • Develop industry knowledge to become a trusted advisor and key technology ambassador for our customers and prospects • Delivering impactful product demos and executive briefings (virtual and on-site) • Designing enterprise-level technology solutions • Providing technical leadership in the sales process • Engaging with the industry at external events

• Leading customer engagements by providing consulting services for customers, focusing on identified business value and use cases in compliance with established Collibra Delivery Models, Engagement Processes, Methodologies and Artifacts • Providing customers with a design and approach that includes best practices, knowledge transfer and business value based outcomes • Cross-functional collaboration with Collibra Sales, Sales Engineers, Customer Success, and Professional Services Management • Identifying opportunities to drive Customer value through Collibra Services offerings • Achieving utilization targets and help Collibra to grow its services business

• consult with clients directly as a subject matter expert • help clients implement Cordial’s RESTful API and JavaScript Snippet • identify issues, recognize patterns, propose solutions • manage internal stakeholders and external client expectations • work closely with the product team to improve client adoption • document and record all completed project work

• Provides customer support for Workload Manager and Job Scheduler software products including Slurm and PBS Pro and collaborates with software vendors on issues • Willing and able to obtain security clearance • Must be able to provide after-hours support when necessary • Provide technical support for customer reported issues escalated to level 3 support • Analyze, reproduce, isolate and resolve issues • Escalate unresolved issues internally to HPE R&D or to vendors depending upon isolation • Document/communicate throughout the whole process of working an issue until closure • Create and review selected customer documentation and notices • Perform selected product pre-release testing