• Analyze and interpret data related to hotel contracts, supplier agreements, and content information to identify trends, patterns, and insights. • Develop and maintain reports, dashboards, and visualizations to communicate key metrics and findings to stakeholders. • Monitor and evaluate the performance of Loading & Contents and Quality Control teams, providing recurring and ad-hoc analyses to identify operational improvement opportunities. • Assist in the preparation of presentations and recommendations based on data-driven insights to support strategic decision-making. • Collaborate with cross-functional teams to gather and analyze business requirements, ensuring alignment with company objectives.

• Support analyzing program performance in compliance with contractual and government guidelines • Develop budgets, schedules, forecasts, and financial analyses • Assess and mitigate cost and schedule risks • Ensure accurate funding management and baseline control throughout the contract lifecycle • Build productive internal/external working relationships to resolve mutual problems

• Manage and mentor a small team of business analysts by providing guidance, reviewing deliverables, supporting professional development, and ensuring alignment with project objectives • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

• Study individual customer and industry business processes • Identify customer and key influencer objectives • Adapt specified technology to meet customer needs • Provide one-on-one personalized consultation • Customer training, software system configuration, and technical support • Act as the primary contact for assigned feedlot clients • Coordinate all related client service activities • Use system analysis processes to understand customer procedures and business goals • Configure assigned MICRO Technology system • Develop programs, specifications and procedures that achieve goals • Communicate effectively requirements between the system and clients • Coordinate schedules and complete work orders for installation • Responsible for system configuration, data loading, quality assurance • Train clients on product inventory management and FDA guidelines