• Manage and mentor a small team of business analysts by providing guidance, reviewing deliverables, supporting professional development, and ensuring alignment with project objectives • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Plan and design simple to semi-complex business processes and system modifications • Make recommendations to improve and support business activities • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design • Develop business requirements documents/user stories to support the required modifications • May plan, allocate and monitor work of other business analysts • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills • Assist in providing time estimates for project related tasks • Aid in updating process and procedural documentation • Develop basic understanding of technical development cycle of mobile application or web portals • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. • Any other task that may be assigned

• Study individual customer and industry business processes • Identify customer and key influencer objectives • Adapt specified technology to meet customer needs • Provide one-on-one personalized consultation • Customer training, software system configuration, and technical support • Act as the primary contact for assigned feedlot clients • Coordinate all related client service activities • Use system analysis processes to understand customer procedures and business goals • Configure assigned MICRO Technology system • Develop programs, specifications and procedures that achieve goals • Communicate effectively requirements between the system and clients • Coordinate schedules and complete work orders for installation • Responsible for system configuration, data loading, quality assurance • Train clients on product inventory management and FDA guidelines

• You bring structure to complex projects, especially in the financial services sector • Data integration & building robust ETL pipelines (your pipelines run like clockwork!) • You enjoy working with low-code tools and are eager to make Ab Initio one of your core strengths • Creating dashboards and reports (boring is a thing of the past — your visualizations are polished and effective!) • You review process requirements and translate them into technical solutions (you'll make programming languages your best friends!) • Collaborate with the team on innovative BI projects • Data analysis & modeling (you spot trends before they become mainstream) • You support our seniors with brain, heart, and drive, and are keen to take ownership of projects independently.

• Conduct in-depth client discovery sessions, analyzing requirements, identifying pain points, and defining key performance indicators (KPIs). • Develop comprehensive business cases and market feasibility analyses. • Provide expert guidance on customer loyalty strategies, recommending tailored solutions to address specific business challenges. • Oversee the implementation of loyalty program using GRAVTY®, ensuring seamless integration into clients' existing systems. • Design, deliver, and maintain training programs for client users. • Manage project documentation and ensure compliance with agreed-upon service level agreements (SLAs). • Collaborate with the product management team to drive innovation and deliver transformative product features. • Develop high-impact product marketing collaterals, including white papers and presentations. • Contribute to go-to-market strategies, ensuring product alignment with market trends and customer needs.