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HireBoost

Helping startups & digital companies recruit top talent in Latin America and beyond.

Cold Caller / Appointment Setter

Appointment SetterAppointment SetterFull TimeRemoteJuniorTeam 1-10Since 2021H1B No SponsorCompany SiteLinkedIn

Location

Latin America

Posted

120 days ago

Salary

$1.4K / month

Seniority

Junior

1 yr expEnglish

Job Description

Cold Caller / Appointment Setter

HireBoost

• Conduct outbound and inbound calls to prospective patients with warmth, professionalism, and confidence. • Qualify leads based on eligibility, interest, urgency, and alignment with the client’s wellness programs. • Ask thoughtful, structured questions to understand health goals, challenges, and readiness. • Schedule qualified prospects into booked consultations or discovery calls. • Confirm appointments and ensure prospects are fully prepared for the next step. • Reduce no-shows through clear communication and proactive follow-up. • Perform consistent follow-ups via calls, texts, and email. • Update Cerbo and internal trackers with accurate, real-time notes. • Maintain organized records of conversations, outcomes, and next actions. • Coordinate closely with the Sales and Concierge teams to ensure smooth handoffs. • Escalate sensitive concerns or red flags promptly. • Represent the brand’s values with empathy, clarity, and integrity at all times.

Job Requirements

  • Strong Communicator: Confident on the phone, able to build rapport quickly and guide conversations with purpose.
  • Sales-Oriented Mindset: Comfortable handling objections and moving prospects toward booking.
  • Organized & Consistent: Able to manage multiple leads and follow-up cycles without losing momentum.
  • Tech-Savvy: Experience with CRMs (Cerbo preferred), spreadsheets, and communication tools.
  • Mission-Aligned: Genuine interest in holistic health, wellness, and transformational medicine.
  • Experience: Previous experience as an appointment setter, sales development rep (SDR), or similar role is a plus.

Benefits

  • 100% remote from anywhere in LATAM

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