• Own and administer ERPA’s Contract Lifecycle Management (CLM) platform, Evisort (Workday CLM), including system configuration, contract ingestion, metadata management, workflows, and ongoing optimization. • Review, negotiate, approve, and execute Non-Disclosure Agreements, Teaming Agreements, supplier contracts, customer contracts (MSA & SOW based on criteria), etc. • Review request for proposal (RFP) terms and conditions for each proposal effort to assess potential financial and business risks • Participate in proposal pricing reviews • Create a contract management system internally to ensure standardized practices and naming conventions for efficient tracking of contract information including periods of performance, renewal, modifications, and adherence to contract-specific terms, conditions, and deliverables • Review, negotiate, and forward contracts for final signature to CFO • Investigate and address contract issues • Assess potential conflicts of interest • Customer engagement activities to provide for proper compliance such as reporting • Ensure compliance with relevant company policies and processes • Perform analysis and provide profitability tracking on each contract • Make decisions using sound judgment while complying with policies, procedures, appropriate principles, and applicable state and federal laws and regulations • Assist the CFO on projects as needed • Oversee, manage, and ensure compliance/reporting for contract vehicles and cooperative purchasing agreements • Partner with Sales Operations to ensure alignment across sales, delivery, and finance.

• Support and manage all US benefits programs. • Partner with leadership to evaluate benefits strategy and recommend enhancements aligned with talent attraction, retention, and engagement. • Benchmark benefits against industry standards, particularly within tech, gaming, and regulated environments. • Oversee day-to-day benefits across the employee lifecycle. • Ensure accurate setup, maintenance and reconciliation of benefits within the relevant platforms. • Manage employee eligibility, enrolment files, and invoices with carriers and vendors. • Lead on the continuous improvement of benefit processes, documentation, and employee-facing materials. • Be the primary escalation point for employee benefits questions and issues. • Develop clear, engaging benefits communications, including plan summaries, guides, FAQs and enrolment materials. • Act as the primary relationship manager for internal stakeholders, benefits brokers, carriers, and third-party administrators. • Lead annual benefits renewals partnering with internal stakeholders. • Monitor vendor performance against SLAs and proactively resolve issues. • Ensure full compliance with all applicable US federal and state benefits legislation. • Manage required filings, notices, disclosures, and reporting.

• Oversee core finance data platforms and accounting systems • Design, test and deliver enhancements to existing products • Define and enforce data quality standards, security controls, and compliance requirements • Serve as main interface between finance and business partners • Lead integration of finance platforms with upstream/downstream systems • Plan and execute platform enhancements and migrations

• Leverage distributor resources to create and maintain sales funnel and work with Services Partner Business Managers to accurately forecast PC Services sales. • Participate in Champion Training calls as scheduled by PC Services Category team designed to collectively educate all PC Services Champs across the channel on channel-wide promos, new offering training, offering updates, etc. • Conduct ongoing thorough discovery exercises internal to reseller sales environment to identify new opportunities for operational improvements which could enhance ease of selling PC Services for reseller sales organization. • Establish sales relationships with largest PC Services customers and their respective reseller lead sales team to provide added end user support, accurate forecasting/pipeline management, and pro-active protection of the business. • Drive all communication of Services programs, promotions, rebates, etc. to reseller sales team and management. • Be the day-to-day go to person for the reseller sales teams. Ensure sales teams are using all possible programs and promotions to increase margin and revenue. • Help drive Marketing planning and execution. Develop innovative ways to increase services revenue and attach. • Identify at-risk customers where services business has slipped and create a “get-well” plan. • Seek out new opportunities to expand or enhance existing opportunities. Leverage the U-Box and expiring Care Pack lists to build the funnel.