• Serve as the primary administrator for Group Benefits and Pension accounts, ensuring accurate enrollment and billing. • Conduct information sessions to ensure staff understand their benefits, and pension packages. • Act as the first point of contact, and subject matter expert, for employee questions regarding these programs. • Manage and audit Paid Time Off (PTO) tracking within the Leave Management System to ensure accuracy and policy compliance. • Oversee the full lifecycle of disability and personal leaves, including the development of Return-to-Work (RTW) protocols. • Manage all WSIB claims, reporting, and coordination to ensure organizational compliance and support for injured workers. • Lead the workplace Health & Safety program, ensuring all standards meet provincial and federal requirements.

• Support the HR team (Payroll, Recruiting, Learning & Development) with administrative and organizational matters • Assist with the creation and management of HR documents – from employment contracts to exit paperwork • Manage and maintain applicant and employee data • General organizational/coordination tasks such as preparing and following up on meetings and trainings, creating reports, presentations, reportings, data preparations, etc. • Act as the interface with internal departments and external partners • Contribute to HR projects and take on a system administrator role for our HR software

• Handle core HR operations and employee support • Support managers with leadership development and people management tools • Coordinate compliance training, certifications, and required programs • Assist with benefits administration and employee programs • Manage onboarding, offboarding, and employee lifecycle processes • Partner with external People partners to divide and conquer work • Identify operational gaps and implement practical solutions

• Oversee company-wide payroll accurately and on schedule • Ensure compliance with payroll regulations • Serve as the primary point of contact for employee relations • Develop and maintain HR policies and procedures • Collaborate with leadership to align HR strategies with business goals