• Development of the company's Artificial Intelligence strategy • Management and prioritization of AI initiatives • Technical and strategic review of solutions • Mapping and automation/redesign of inefficient processes • Implementation of solutions using LLMs and low-code/no-code tools • Integration of AI into existing products, systems, and workflows • Definition and monitoring of impact metrics • Cross-functional coordination with HR, Pedagogical/Academic, Product, and other areas.

• Drive Strategic Outcomes: Own the roadmap for core experience workstreams, ensuring every initiative is tied to measurable goals like customer retention, engagement, and lifetime value. • Lead Customer Discovery: Use data analysis and customer research to identify high-impact opportunities, solving deep-seated financial friction points with simple solutions. • Orchestrate Cross-Functional Execution: Lead a dedicated pod of engineering, design, and analytics partners to guide products through the entire lifecycle—from ideation to post-launch optimization. • Execute Experiment Plans: Move beyond shipping features to solving problems. You will design and run robust experiment plans, using results to iterate and find the best path forward for our customers. • Manage Agile Delivery: Drive the end-to-end agile lifecycle with precision. You are responsible for maintaining a high-velocity, iterative delivery rhythm that translates your roadmap into high-quality software. • Simplify the Complex: Take complex financial concepts and turn them into intuitive, educational journeys that empower customers to take the right actions for their future.

• Develop and execute a comprehensive Personal Lines Product plan through your Product team that values Product Development and Innovation, and Project & Program Delivery excellence. • Optimize pricing and product decisions in the local markets to drive profitable growth through competitive analysis and collaboration with our Sales, Pricing, Underwriting, and Claims teams • Manage the P&L by developing and executing profit and growth focused Product tactics, innovation, prioritization, and direction to the organization. • Stay abreast of market cycles, trends and future developments in the PL market to guide decisions and strategy development. • Collaborate with our Data and Finance teams to provide critical and complex business insights and solutions to support the Personal Lines profitability goals. • Build strong internal processes for effective product management to ensure compliance with state and industry regulatory entities and leverage our exceptionally short speed to market to compete more effectively. • Ensure the Product function supports short term profit and long term profitable growth by outperforming our competitors and improving our competitive position. • Contribute as an active member of the Leadership Council and model thought leadership and engagement across the organization.

Senior Product Manager ECP is the leading all-in-one software provider for senior living communities, offering eMAR, EHR, CRM, Move-Ins, Billing and business intelligence solutions. Designed to enhance resident care, staff efficiency, and operational success, ECP’s technology is trusted by over 8,000 communities nationwide. With a commitment to seamless integrations and data accessibility, ECP is making senior living software simpler and smarter. We’re looking for an experienced Senior Product Manager that is excited to make an impact at a fast-growing 150-person company. This role will report to the VP of Product. Responsibilities - Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market. - Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product or major feature set. - Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision. - Drive end-to-end success of assigned projects and products (e.g. solve customer pain points and meet business objectives). - Ensure timely, high-quality product releases, managing dependencies and coordinating efforts. - Collaborate with cross-functional teams to execute product planning, customer discovery, product discovery, product development and product launches.