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Sales Development Representative – Home Services
Location
Philippines
Posted
130 days ago
Salary
₱68K - ₱70K / month
Seniority
Senior
Job Description
Sales Development Representative – Home Services
Wing Assistant
• Prospecting & Outreach: Build lead lists, conduct cold calls/emails, and initiate conversations to qualify interest. • Lead Qualification: Use structured questions to assess fit, identify ideal prospects, and update CRM statuses. • Appointment Setting: Schedule meetings for the sales team, send invites, and ensure attendance. • Pipeline Management: Keep CRM updated with notes, follow-ups, stages, and deal progress to prevent leads from going cold. • Follow-Ups: Execute call/email sequences to nurture prospects not yet ready to convert. • Reporting: Track and report calls, emails, qualified leads, appointments, and conversion metrics. • Ad hoc tasks
Job Requirements
- Graduate of any bachelor's degree or certificate course.
- Proven experience with Home Services/HVAC industry.
- Minimum of 5 years of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
- Excellent English communication skills, both written and verbal (at least C1 level)
- Excellent phone, email, and instant messaging communication skills
- Solid organizational and time management skills
- Strong interpersonal skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM, and VoIP
- Experience with word-processing software and spreadsheets (e.g., MS Office)
- Knowledge of online calendars and scheduling (e.g., Google Calendar)
- Proactive & confident with keen attention to details
- Able to work on a graveyard shift
Benefits
- Health Insurance (HMO)
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role will focus on lead generation and early-stage qualification, enabling senior sellers to concentrate on closing and onboarding. The position is highly hands-on and output-driven, involving: - Lead research - List building - Outbound outreach via email and social DMs - Qualification - Meeting scheduling Core Tasks: - Build targeted lead lists of high-potential sellers and supply partners, including: - Marketplace sellers (e.g., eBay/other resale marketplaces) - Brands/retailers and brick-and-mortar stores (category-dependent) - Social-first sellers and creators (e.g., Instagram-based sellers) - Find and verify contact information (email, social handles, store contacts, decision-makers) using approved tools and manual research. - Execute outbound outreach across channels, with an emphasis on: - Direct messages (Instagram and other relevant platforms) - Email outreach (where available/appropriate) - Qualify and prioritize leads based on agreed criteria (seller size, inventory mix, category fit, geography, responsiveness, potential value, etc). - Schedule meetings for senior sales/AM team members (calendar coordination, reminders, agenda alignment, and meeting prep). - Maintain CRM hygiene and pipeline accuracy: - Log all activities, update lead status/stage, add notes, tag categories/verticals - Ensure lead sources and outreach channel attribution are captured cleanly - Quick company/store research, background notes, talking points, lightweight “one-pagers”. - Collaborate on messaging iteration: - Track what’s working by vertical/channel and grow to suggest A/B tests for copy, targeting, and sequencing - Partner closely with the Supply and Biz Dev leadership team to refine the ICP and continuously improve lead quality. Qualifications - 2+ years experience in lead generation, outbound BDR/SDR, or sales development (B2B or marketplace/supply is a plus). - Strong written English for outreach that is clear, professional, and brand-appropriate. - Demonstrated ability to do high-quality research and build clean, accurate lead lists. - Comfort with multichannel outreach, including social DMs (Instagram experience strongly preferred). - Highly organized and detail-oriented (CRM updates, list hygiene, consistent tracking). - Output-driven mindset with comfort being measured against weekly activity and pipeline metrics. - Comfort using AI tools to speed up research and personalization (while maintaining accuracy and quality). - Ability to work US team hours with meaningful overlap (Detroit/Eastern time preferred). Requirements - Experience supporting marketplaces, e-commerce, resale, retail, or seller acquisition. - Experience with category-specific targeting and building vertical playbooks. - Cold calling experience (optional, depending on how the process evolves). - Experience writing outreach sequences and testing messaging frameworks. Success Metrics - Leads sourced per week (by category/vertical) - Contactability rate (valid emails/DM handles found) - Outreach volume and consistency (messages/emails sent per day/week) - Reply rate by channel (especially social DM) - Qualified leads created per week - Meetings booked per week for senior sellers/account managers - Lead-to-meeting conversion rate - Data quality score (CRM completeness, correct tagging, clean notes) Benefits - Salary: Up to Php 80,000/ $8 hr depending on experience - Yearly Performance Evaluation - Anniversary Bonus: PHP 5,000 (1st year), PHP 10,000 (2nd–4th years) - Referral Bonus: $300 per successful hire - 7 days Paid Holiday Off - 6 days Paid Time Off - Healthcare Plan - Maternity Leave - Paternity Leave
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