• Manage all aspects of the daily schedule, including coordinating complex calendars across multiple time zones, scheduling internal and external meetings, and resolving scheduling conflicts with competing priorities • Anticipate the leader’s needs and ensure availability for all priority engagements • Manage travel arrangements, including preparing detailed itineraries and expense reports • Address any other administrative tasks as needed to ensure smooth day-to-day operations • Prioritize both emails and tasks to ensure that critical matters receive timely attention and the CCO focuses on high-priority items • Oversee budget tracking, manage vendor relationships, handle purchase orders (POs), and ensure billing processes are executed efficiently • Serve as a liaison among the leaders of the compliance team, coordinating team offsite meetings and events, ensuring all logistical details are managed effectively, as well as supporting professional development activities and new hire onboarding processes • Facilitate smooth communication and serve as a primary point of contact for the Compliance function, including screening and prioritizing incoming communications and accepting service of process when needed • Handle highly confidential and sensitive information, including matters related to internal investigations, regulatory inquiries, personnel issues, and executive decisions

• Verify patient insurance coverage, with a strong focus on state Medicaid programs • Obtain and track prior authorizations for therapy services • Update patient files with accurate insurance and authorization information • Liaise with insurance providers to clarify coverage details and requirements • Track the status of pending authorizations and insurance claims • Assist families with insurance-related questions in a clear, professional manner • Perform general back-office administrative tasks to support clinic operations • Organize and maintain digital documents and patient records • Correspond with families regarding insurance documentation and requirements • Maintain accurate records within the EMR and internal systems • Support existing workflows to improve efficiency and turnaround times • Attend team meetings or huddles as appropriate • Work closely with in-clinic staff to take ownership of designated workflows • Communicate clearly and professionally with team members and families • Uphold HIPAA compliance and patient confidentiality at all times

• Manage the Director's personal calendar, appointments, errands, and family-related matters • Coordinate both personal and business travel, transport, and accommodations • Handle day-to-day logistics such as meals, wardrobe prep, deliveries, and reservations • Run personal errands and coordinate with household vendors or service providers • Arrange gifts, celebrations, and family or personal events • Liaise professionally with family members, external contacts, and personal networks • Track personal payments, claims, renewals, and manage documentation • Maintain strict confidentiality and discretion at all times • Occasionally assist with EA-related tasks (e.g., meeting prep, follow-ups) when bandwidth allows

- Manage and maintain the executive´s calendar, including scheduling internal and external meetings across multiple time zones - Screen and prioritize emails, messages, and requests for C- Suite Executives - Coordinate travel arrangements, itineraries, and logistics for domestic and international trips - Prepare documents, presentations, and briefing materials ahead of meetings - Take notes during key meetings and ensure timely follow-ups on action items - Anticipate the needs of the C Suite Executives and proactively resolve scheduling conflicts or gaps - Support in organizing off-site meetings, company-wide events, and executive leadership sessions - Prepares business cases, dashboards, and strategic updates for leadership reviews and board-level materials - Assist with personal tasks as needed, maintaining a high level of trust and discretion - Identifies operational bottlenecks and escalates issues with recommended mitigation steps. - Execute complex and detailed travel arrangements (including scheduling and managing of car services and, on occasion, flight and hotel accommodations), including preparing itineraries and compiling necessary documents - Handle expense reporting, invoice processing and other financial matters - Facilitates communication to ensure that directives, timelines, and expectations are understood and consistently applied. - Synthesizes data, reports, and business metrics into concise briefings for senior leaders. - Real-time updating, tracking, management and effective reporting of all departmental tasks and meeting takeaways (whether assigned by the CIO/CFO/CLO directly, or by the C-level executive to their staff) via Monday.com. - Other projects and duties as assigned