• Active acquisition of new customers and support of the existing customer base • Presentation and sale of our products/services • Conducting sales talks, preparing and following up on offers • Identifying and approaching potential customers (by phone, email, or in person) • Monitoring the market and competition as well as analyzing customer needs • Participation in trade fairs, conferences, and customer appointments • Maintaining customer data in the CRM system • Close cooperation with the internal sales team and other departments • Promotion of MI on Linkedin and external platforms • Keep MI promotional materials up to date • Organise podcasts and webinars of MI together with the Team • Keep track of relevant conferences and search for speaking and publishing opportunities for MI Team worldwide

• Conduct research and analysis on trends in the Life Sciences market, client needs, and competitor actions. • Research existing and target accounts, identify key contacts, connect with prospects. • Partner with sector leader and client management teams to develop account plans. • Play a lead role in coordinating and delivering business development support. • Conduct background research for pitch meetings and assist with development of BD collateral. • Participate in and lead client calls and coordinate follow-up items. • Use marketing and sales information services and platforms throughout the sales cycle. • Anticipate customer needs and identify emerging projects and cross-selling opportunities. • Coordinate with Marketing and/or Client Delivery teams to execute business development opportunities. • Participate in marketing, account planning and sales pipeline meetings.

• Proactively identify and qualify a high volume of new business opportunities within the defense, intelligence, and national security sectors to build a multi-million dollar pipeline. • Conduct aggressive prospecting and initial outreach to key decision-makers within defense primes and government agencies to secure discovery meetings for the sales team. • Maintain meticulous records of all lead generation activities, prospect interactions, and pipeline stages within the CRM to ensure data-driven sales forecasting. • Work closely with the Product team to translate market trends and prospect feedback into actionable product enhancements, ensuring our roadmap aligns with customer needs. • Partner with the Sales team to develop tailored messaging and outreach strategies that effectively position our Data as a Service (DaaS) offerings against competitors. • Assist in executing joint go-to-market plans with strategic partners and system integrators to accelerate pipeline generation.

• Manage existing accounts by providing tailored chemical products and cleaning programs that meet operational requirements, ensuring safe equipment use and delivering comprehensive training to customer teams. • Drive business growth by cultivating new leads, closing sales, expanding existing accounts, and leveraging market insights to develop regional strategies. • Leverage digital tools to conduct service visits, recommend solutions, track customer accounts in Salesforce, and oversee routine equipment maintenance through the service team. • Coordinate new equipment installations with the service team and provide hands-on training for housekeeping, laundry, and kitchen operations. • Engage customers and industry peers by organizing innovation days and actively participating in tradeshows and events to generate new leads and strengthen client relationships. • Maintain administrative excellence by completing required documentation and participating in mandatory safety and technical training programs.