• Responsible for making outbound calls to patients who have expressed interest in the OmniPod System. • Responsible for handling inbound calls from patients generated through physicians’ offices as well as through marketing programs. • Introduce our sales team process to prospective patients • Apply knowledge of Insulet’s products to answer customer’s inquiries about the OmniPod product and competitive comparisons to move prospects through the sales cycle in agreed upon time frames. • Generate sales qualified leads out of potential patients by converting marketing generated leads. • Performs other duties as required.

• Manage, perform, coordinate, and/or monitor Steam Power site activities • Perform on-site system and equipment installation, testing, preventive maintenance, repair and calibration, including both low voltage and high voltage (>600 volts) tasks • Respond to requests for emergency repairs and services to troublesome equipment • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer’s sites • Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis • Knowledge to troubleshoot and provide routine maintenance check out for wide range of equipment vintage • Ensure all parts needed for the job are shipped to the site • Supervise critical tasks when these activities are performed by third parties

• Own and scale lead generation across diversified channels, ensuring no dependency on a single source • Lead outbound lead generation efforts across email, LinkedIn, and other relevant platforms • Drive LinkedIn-led growth initiatives, including profile positioning, direct outreach strategies, and campaign execution • Design, build, and optimize sales workflows covering lead qualification, follow-ups, and handoff to sales • Write, test, and refine outbound copy, LinkedIn messaging, and short-form content used in growth and sales campaigns • Partner closely with sales to understand objections, refine ICPs, and improve close rates through better messaging • Continuously experiment with new channels, audiences, offers, and messaging to improve lead quality and conversion rates • Track, analyze, and report key metrics including reply rates, conversion rates, pipeline contribution, and revenue impact • Provide strategic input on growth experiments and mentor junior team members when needed

• Make outbound calls to targeted companies in the compressed air and ambient air sectors. • Ask structured discovery questions. • Document all call results, notes, and lead data accurately in CRM or call tracking tools. • Identify and qualify leads that meet criteria for follow-up by the sales team. • Provide weekly summaries of trends, pricing insights, competitor names, and common market feedback. • Maintain professionalism, consistency, and a customer-friendly tone in all interactions.