• Assist in the management of the program to meet requirements outlined in the Business Requirement Docs and Contract • Support Program Managers and Account Executives with special client requests, events, and orders • Own, or coordinate with shared services teams, assignments and follow through of tasks: Engaging the Copy Writer, Web tickets, Customer Master docs completion and submission to AR, Creating web templates, Running and formatting standard reports, Basic proofing/reviewing of online store, Pricing checks for ERP match on online store • Working with Merchandising Team to track inventory availability for new launch or refresh • Create DOI specifics for review by Program Account Manager, and basic DOI testing • Assist with customer service if needed • Assist Program Manager with preparing content for internal and external program reviews on a monthly, quarterly, and annual basis

• Lead end-to-end project delivery by defining scope, objectives, success criteria, and governance • Develop and implement detailed project plans including timelines, milestones, budgets, resource allocation, and risk management strategies • Collaborate with cross-functional partners and subject matter experts to drive alignment, accountability, and successful execution • Monitor project performance, proactively identify and minimize risks, and adjust plans as needed to meet deadlines and business objectives • Communicate project status, insights, and proposals to executives and invested parties • Build and manage strategic supplier relationships to drive collaboration, innovation, and long-term value creation • Negotiate and manage contracts, renewals, and service level agreements (SLAs) to optimize cost, performance, and risk • Oversee supplier performance through KPI and SLA tracking, vendor scorecards, and compliance monitoring • Identify and implement cost optimization and operational efficiency opportunities across supplier engagements • Serve as the primary escalation point for supplier-related issues

• Work directly with sales and customer success teams to provide cadenced updates on project status, KPIs, and recommendations • Field and resolve feedback from Channel Partners on technology, service delivery, or support • Perform account management activities including on-site/in-person meetings during service implementations • Execute our land-and-expand business model • Build broader relationships within existing partnerships across various departments and stakeholders • Develop a channel strategy focusing on market segment, geography, product, pricing objectives, and Channel Partner verticals • Research and contact high-quality Channel Partner prospects through various channels • Understand potential Channel Partners’ pain points and articulate our value proposition by providing presentations, product demonstrations, and relevant content • Collaborate with the revenue team to review transit agencies’ proposals & contracts • Engage with co-workers in the product and operations teams to address client questions and build proposals tailored to client requirements • Support joint proposals tailored to Channel Partners or RFP requirements • Coordinate all aspects of closing including contract review and securing signatures

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Nuvant is seeking Work From Home Account Managers to join our sales team. In this role, you’ll support individuals and small businesses by helping them understand and access personalized financial solutions. You’ll manage inbound and outbound communications and offer thoughtful recommendations based on the client’s goals. - Proactively reach out to clients and handle inbound inquiries - Discuss client goals and align solutions accordingly - Provide clear explanations of services and next steps - Track activity and maintain up-to-date records in CRM - Support retention efforts through ongoing communication Qualifications - High school diploma or college degree preferred - Prior experience in sales, lead generation, or customer service roles a plus - Results and goal oriented - Able to work independently in a remote environment Benefits - Competitive base salary plus performance-based bonuses and incentives - Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off - Remote work environment with flexible scheduling options - Ongoing training and support Company Description