RideCo On-Demand Transit

• Work directly with sales and customer success teams to provide cadenced updates on project status, KPIs, and recommendations • Field and resolve feedback from Channel Partners on technology, service delivery, or support • Perform account management activities including on-site/in-person meetings during service implementations • Execute our land-and-expand business model • Build broader relationships within existing partnerships across various departments and stakeholders • Develop a channel strategy focusing on market segment, geography, product, pricing objectives, and Channel Partner verticals • Research and contact high-quality Channel Partner prospects through various channels • Understand potential Channel Partners’ pain points and articulate our value proposition by providing presentations, product demonstrations, and relevant content • Collaborate with the revenue team to review transit agencies’ proposals & contracts • Engage with co-workers in the product and operations teams to address client questions and build proposals tailored to client requirements • Support joint proposals tailored to Channel Partners or RFP requirements • Coordinate all aspects of closing including contract review and securing signatures