• Work in a fast-paced, Agile/Scrum engineering environment and deliver incremental product software with high quality. • Assist in design, development and implement of cloud technologies • Establish service uptime, and build the necessary telemetry and alerting platforms to enforce them • Create, maintain and evolve concepts in continuous integration and deployment (CI/CD) pipelines for existing and new services. • Help in deployment of Cloud solutions • Write clean, stable and safe code • Collaborate with Engineering and Product teams to improve automation of workflows, infrastructure, code testing and deployment. • Identify systems that can benefit from automation, monitoring and infrastructure-as-code and develop and scale products and services accordingly. • Create tools to empower developers to manage production infrastructure

• SAP on Cloud Architecture: Design, migrate, and implement robust infrastructure for SAP workloads across AWS, Azure, and GCP. • Data & AI Platform Implementation: Build and deploy scalable data platforms that support AI, machine learning, and advanced visualization capabilities. • Client Consultation: Partner directly with clients to translate business needs into technical specifications for cloud-native solutions and SAP integrations. • MVP & Innovation: Lead Proof of Concept (POC) and Minimum Viable Product (MVP) initiatives to demonstrate the value of Cloud and AI technologies to stakeholders. • Infrastructure as Code (IaC): Utilize Terraform, CloudFormation, or ARM to automate the provisioning of complex enterprise environments.

• Represent PTC with major international SaaS customers, including top-tier Fortune 500 companies • Ensure long-term customer experience and satisfaction with PTC’s Internet Of Things (IoT) Saas/Cloud offering • Be a trusted advisor and influential problem solver for customers • Plan and execute risk mitigation plans to retain and build loyalty with customers • Maximize customer value to sustain business growth and profitability

• As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. • Manage and provide ongoing support to ensure they remain highly available, reliable, and secure. • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components. • Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability. • Monitor system and database instances performance, identify issues, and optimize performance. • Implement and manage security measures to protect systems and databases instances from unauthorized access and threats. • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand. • Provide technical support for systems and instances in test and production environments. • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.