• Represent PTC with major international SaaS customers, including top-tier Fortune 500 companies • Ensure long-term customer experience and satisfaction with PTC’s Internet Of Things (IoT) Saas/Cloud offering • Be a trusted advisor and influential problem solver for customers • Plan and execute risk mitigation plans to retain and build loyalty with customers • Maximize customer value to sustain business growth and profitability

• As a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. • Manage and provide ongoing support to ensure they remain highly available, reliable, and secure. • Install, configure, and maintain services, instance nodes, networks, and other IT infrastructure components. • Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability. • Monitor system and database instances performance, identify issues, and optimize performance. • Implement and manage security measures to protect systems and databases instances from unauthorized access and threats. • Develop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand. • Provide technical support for systems and instances in test and production environments. • Create and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.

• The Cloud Engineer is responsible for managing Netrix and its customers' IT infrastructure (on-prem/hosted and cloud environments) • Responding to alerts generated by monitoring and operational tools • Assessing events that require investigation, • Coordinating or performing initial remediation as needed • Contribute to small-scale projects, ongoing tuning and optimization of monitoring and alerting systems • Proactive maintenance activities such as patching and remediation to ensure platform stability, performance, and security • Document configurations, procedures, and best practices; maintain accurate technical documentation • Participate in client onboarding, delivery, and internal continuous improvement initiatives • Follow documented Change and Problem Management processes for Netrix and its customers

• Develop and lead the sales strategy for hyperscaler and cloud partners to support adoption of NVIDIA platforms across enterprise and AI workloads. • Mentor, empower, and grow a high-performing team passionate about long-term customer success and balanced growth. • Build and deepen relationships with executives, customers, and partners to identify new opportunities and develop shared value. • Collaborate with product, engineering, and marketing teams to align solutions with customer needs and emerging industry trends. • Provide thoughtful, reliable forecasts; identify market opportunities; and share insights that advise strategic direction. • Represent NVIDIA at industry events and executive discussions, highlighting our leadership in accelerated computing and AI. • Cultivate an inclusive culture dedicated to growth that encourages innovation, teamwork, and operational excellence.