• Manage the full contract lifecycle for contractors and client agreements, including renewals, terminations, and documentation • Prepare, distribute, and maintain standard contracts, supporting revisions and redlines as needed • Prepare and maintain accurate contractor payment records and related documentation, as well as answer questions as needed • Support cross-functional teams with contract administration and operational processes • Contribute to internal systems organization and process improvement initiatives • Assist with data management, migration, and documentation to ensure accuracy and operational efficiency

• Coordinate directly with clients to organize kick-off and offboarding calls • Work with Service Directors to ensure proper staffing on client accounts • Responsible for compiling and structuring client decks for key meetings • Own the preparation and leadership of internal client kick-off meetings • Serve as the primary owner of Notion system maintenance • Maintain up-to-date records across all internal platforms • Assist in developing and implementing company-wide operational projects • Provide updates on client onboarding/offboarding during weekly meetings • Assist with calendar coordination and scheduling as needed

• Lead an organization of employees focused across the digital operations space to include infrastructure, end user support, network, etc. • Create a consistent communication rhythm on organization and operations status • Provide strategic oversight and drive team optimization and individual team member growth • Establish and foster a positive work culture • Develop and maintain departmental policies and procedures • Manage team training programs • Manage client & vendor problem resolution and escalation • Set up multi-generation plans to improve operations • Drive adherence to IT Compliance standards

• Lead and support the Proposal/Bid Management team in identifying commercial risks and ensuring adherence to internal processes and governance. • Negotiate contract terms with customers, balancing risk and opportunity while aligning with GE Vernova’s commercial strategy. • Present deal structures, risk profiles, and mitigation strategies to senior leadership for approval. • Apply creative problem-solving to resolve negotiation challenges and secure favorable outcomes. • Manage multiple deals concurrently, varying in complexity, scope, and geography. • Serve as a regional champion for Policy 5 governance, ensuring consistent application and compliance. • Drive continuous improvement by identifying and implementing process enhancements across the ITO (Inquiry to Order) cycle. • Collaborate cross-functionally with Sales, Legal, Finance, Compliance, and other stakeholders to ensure seamless deal execution. • Support the full region, with a particular focus on French-speaking countries. • Travel may be required for customer negotiations (approximately 10–15%).