• Lead successful delivery of large, complex Professional Services implementations. • Manage customer engagements end to end, partnering closely with cross-functional teams. • Proactively manage delivery risks, dependencies, and timelines across multiple engagements. • Establish and maintain project tracking and reporting for clear visibility into delivery health. • Identify potential issues early, facilitate cross-functional problem solving, and drive resolution.

• Support the intake and resourcing process for new client requests and ongoing programs, ensuring briefs are complete and timelines established. • Set up Asana projects with clear tasks, dependencies, and owners. • Ensure all relevant documents, brand assets, and resources are organized and accessible. • Partner with Operations Manager to confirm scope, resources, and deliverable expectations at kickoff. • Build and maintain detailed Asana timelines; proactively adjust for client or internal delays. • Act as the single source of truth for project status across the team. • Track milestones and dependencies; manage communication of progress and risks. • Keep all stakeholders aligned on next steps and timing. • Support Operations Manager in assessing team capacity, resourcing needs, and contractor utilization. • Uphold department use of standard templates, briefs, and reporting formats. • Conduct light QA to ensure deliverables meet original request criteria and brand standards. • Route assets for review, collect and organize feedback, and confirm revisions are implemented. • Coordinate deliverable and meeting schedules; handle logistics for cross-functional collaboration and status reviews. • Act as the day-to-day contact for trafficking requests, asset routing, and communications triage. • Collaborate with teams to ensure alignment and on-time delivery. • Track vendor, contractor, and influencer deliverables. Confirming progress and completion in partnership with Operations Manager and Account Managers. • Help evaluate daily workloads and flag when additional support or reallocation is needed. • Model calm, accountability, and operational discipline in daily workflow. • Reinforce the Social + Influencer team’s process standards and Asana best practices. • Identify recurring friction points and propose process improvements. • Contribute to a culture of clear communication, shared ownership, and proactive problem-solving.

• Support the overall execution and management of construction projects from preconstruction through closeout • Assist with project setup, subcontractor buyout, cost tracking, scheduling, and coordination of day-to-day site activities • Ensure job cost control, material and equipment tracking, and productivity monitoring • Collaborate with project managers, field teams, subcontractors, and clients to drive projects forward on time and within budget • Develop, update and monitor job progress using QMS program • Perform quantity take off(s), cost estimates and bid solicitation • Purchase and coordinate delivery of materials • Review and approve invoices and change orders • Attend weekly job site meetings

• Lead project management activities, including planning, execution, dependency management, risk mitigation, and status reporting. • Provide strategic planning related to projects and workflows, including leadership workshops, decision forums, and sponsor alignment. • Develop and execute change management strategies and plans, including stakeholder impact and readiness assessments. • Create, develop, and deliver communication materials, presentations, messaging, and end-user communications. • Develop training materials including decks, job aids, guides, digital and asynchronous learning. • Must have strong writing skills and understanding of audience and topic alignment. • Drive hands-on implementation of project plans, change activities, communications, and training elements, ensuring alignment with milestones and measurable adoption outcomes. • Be able to evaluate project phases and workflow and create solutions as well as influence decision making.