• Create and execute manual test cases to ensure software quality for new and existing features • Collaborate closely with developers, business analysts, and the SCRUM team to resolve defects and optimize functionality • Log, track, and retest defects using Azure DevOps (ADO), ensuring accuracy and thoroughness • Participate in daily stand-ups and agile ceremonies, offering test updates and sharing QA insights • Support release cycles by validating staging environments and communicating results to stakeholders • Contribute to the development and improvement of our QA processes and test case libraries • Continue developing test automation skills, with mentorship and support from the QA Manager as needed • Conduct API testing using tools such as Postman or Swagger to validate back-end functionality

• Responsible for reviewing delivery/shipping tickets and on-site orders to ensure compliance standards • Develop and maintain working knowledge of current HME products and services offered by the company. • Accurately enters patient notes and updates into patient records • Reviews documentation to ensure validity prior to processing • Verifies delivery address, instructions, and contact numbers • Identifies trends that can improve efficiency and create cost savings • Accurately process, verify, and/or submit documentation and orders

• Architect and maintain automation frameworks using Java, Playwright, and Karate. • Develop and execute automated test suites for Web applications (cross-browser). • Implement iOS automation for mobile web and/or native applications. • Perform API automation using Karate (BDD approach). • Execute tests on remote device farms (e.g., BrowserStack, Sauce Labs). • Integrate automation pipelines into CI/CD workflows. • Monitor and improve test stability, performance, and execution time. • Collaborate with global development teams in Agile/Scrum environments. • Mentor junior QA engineers and enforce automation best practices. • Analyze defects, perform root cause analysis, and improve coverage strategy.

Who We Are SUBSCRIBE is an enterprise software solution providing electronic subscription document technology and an order management system for alternative product transactions. Our technology allows allocators, sponsors, and service providers to digitize the entire onboarding, investment, and reporting process for alternative investments. Through our open-architecture platform, all stakeholders are easily connected to a central venue allowing for collaboration that reduces errors, saving time and money. Our mission is to give our clients control and reduce friction for a very painful investment process using our platform. The Role SUBSCRIBE is a small but growing team – we are looking for a Staff Quality Engineer . You will work closely with Engineering and Product to define quality standards, expand reliable automated coverage across critical workflows, improve CI/CD integration, and establish clear release readiness criteria so we can ship with confidence. This is a hands-on leadership role: you will be expected to contribute directly to automation and tooling early on, while also building the team and operating model that scales. Your daily responsibilities may include: Requirements Qualifications 7+ years of experience in software quality assurance or test engineering with increasing responsibility. Proven experience leading QA initiatives, mentoring teammates, and influencing quality standards across engineering. Strong proficiency with Playwright (or equivalent modern automation frameworks) and deep understanding of test automation design patterns. Hands-on with test management solutions and issue tracking tools (Asana, Jira, Linear, etc.). Experience performing manual API testing using Postman, Swagger, or equivalent. Skilled in both automated and exploratory/manual testing, including web UI, API, and regression testing. Comfortable writing scalable, maintainable code for automated tests in languages such as JavaScript/TypeScript, Ruby, or similar. Excellent communication skills and ability to work collaboratively with cross-functional teams. Strong analytical and troubleshooting skills with a focus on delivering quality in fast-paced environments.