• Architect and optimise our Microsoft 365 environment across Teams, SharePoint, OneDrive, Loop, Planner, and Power BI • Design and help team best utilise and layout tools to optimum productivity like Loop, Planner, Teams etc. • Design structured SharePoint architectures for projects, knowledge, templates, and data governance • Build automations using Power Automate, Copilot etc and related tools to reduce manual processes • Create and deploy Copilot Studio agents to support document search, reporting, knowledge queries, and workflow execution • Develop dashboards and reporting systems using Power BI and other tools connected to live data sources • Design templates, metadata structures, and digital standards • Advise on licensing structures, governance, permissions, and scalability • Identify inefficiencies and redesign workflows for speed, clarity, and automation • Help leadership understand how to best use the Microsoft ecosystem strategically

• Provide regular updates on solutions and benefits/feature scope to Leadership and stakeholders • Apply NVIDIA processing and interconnect products such as NeMo, Riva, RAPIDS, Triton, and many more SDKs and libraries supported on different hardware configurations

• Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT operations challenges that our customers face • Create and deliver compelling presentations to prospective customers and key alliance partners, clearly communicating the value and differentiation of Tines solutions • Build and demo Tines Stories with customers to show value and win sales • Manage the technical decision process with customers, setting and managing expectations in proof of concepts and/or evaluations • Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges • Support enablement of Tines’ priority channel and technical alliance partners, and support their pre-sales engineers on customer engagements • Be a key source of market feedback into the product organization • Contribute to our knowledge base by sharing key customer experiences, technical competitive insights, creating new Tines automation stories from customer and partner interactions and more • Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams • Drive the strategic direction for sales engineering within the DACH/EMEA region, aligning with overall business goals and objectives • Act as a senior voice of the SE team in setting the direction for sales engineering in the DACH/EMEA region helping us evolve to meet overall business goals and objectives • Mentor and provide guidance to other sales engineers, fostering professional growth and skill development within the team • Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation • Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration • Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights • Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development • Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption

• Join as an early member of a high growth team working together to solve technical and customer problems the right way. • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers. • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility. • Deliver product and technical presentations to potential and existing customers. • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape. • Drive product conversations based on need and problems learned during customer interactions. • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material.