• Betreuung, Optimierung und kontinuierliche Weiterentwicklung komplexer Netzwerkinfrastrukturen in der virtual private Cloud der UMB AG (UMB Cloud). • Eigenständige Analyse und Behebung von Netzwerkstörungen (Netzwerk-Troubleshooting). • Mitarbeit im allgemeinen Betrieb der UMB Cloud (Incidents und Changes auführen). • Mitarbeit an der Strategie, dem Design und der Architektur der Netzwerkinfrastruktur der UMB Cloud.

• Performs technical and operational support for the firm’s networks and server infrastructure. • Implements security, operational patches and firmware updates to the firm’s firewall’s infrastructure, and other network equipment. • Collaborates with other staff professionals on day-to-day tasks and special projects. • Works with other technology groups internally and externally to resolve network issues, recommend networking configurations, and supports the connectivity for all the firm’s offices, applications, and equipment. • Responds to alerts from monitoring tools to ensure the overall health of the network. • Flexibility to assist with network issues after hours and on weekends, on an as-needed basis.

• Lead customer deployments of edge computing infrastructure, cloud integration, and SD-WAN platforms. • Act as the technical point of contact for end-to-end implementation activities, including architecture planning, configuration, testing, and go-live support. • Work closely with project managers, systems engineers, and customer stakeholders to align on design and timelines. • Troubleshoot deployment issues across operating systems, hypervisors, containers, and networks. • Develop automation scripts and reusable tooling to improve speed and consistency of deployments within the larger context of the company strategy. • Document procedures, configurations, and lessons learned; contribute to internal knowledge bases. • Mentor junior engineers and participate in internal enablement and cross-functional collaboration. • Participate in periodic customer workshops to review implementation design as needed to support large-scale or complex rollouts.

• Overall responsibility for network operations and maintenance of all systems to ensure compliance with CWIE/CCBill/phoenixNAP guidelines and industry best practices. • Troubleshoot connectivity issues to minimize downtime. • Act as last line support function and provide assistance to other employees and NOC. • Utilize network management systems to monitor, diagnose, control, and measure network performance, ensuring proactive issue resolution and optimization. • Strives for continuous improvement to ensure that the network infrastructure attains maximum performance, security, and availability. • Develop and maintain comprehensive network documentation, including configurations, interconnections, processes, and service records, to ensure accurate tracking of maintenance and system changes.