• Lead customer deployments of edge computing infrastructure, cloud integration, and SD-WAN platforms. • Act as the technical point of contact for end-to-end implementation activities, including architecture planning, configuration, testing, and go-live support. • Work closely with project managers, systems engineers, and customer stakeholders to align on design and timelines. • Troubleshoot deployment issues across operating systems, hypervisors, containers, and networks. • Develop automation scripts and reusable tooling to improve speed and consistency of deployments within the larger context of the company strategy. • Document procedures, configurations, and lessons learned; contribute to internal knowledge bases. • Mentor junior engineers and participate in internal enablement and cross-functional collaboration. • Participate in periodic customer workshops to review implementation design as needed to support large-scale or complex rollouts.

• Overall responsibility for network operations and maintenance of all systems to ensure compliance with CWIE/CCBill/phoenixNAP guidelines and industry best practices. • Troubleshoot connectivity issues to minimize downtime. • Act as last line support function and provide assistance to other employees and NOC. • Utilize network management systems to monitor, diagnose, control, and measure network performance, ensuring proactive issue resolution and optimization. • Strives for continuous improvement to ensure that the network infrastructure attains maximum performance, security, and availability. • Develop and maintain comprehensive network documentation, including configurations, interconnections, processes, and service records, to ensure accurate tracking of maintenance and system changes.

• Proactive Monitoring: actively monitor customer network infrastructure using established NMS tools to identify and resolve issues before they impact service. • Incident Management: Create, work, and resolve trouble tickets for network and server issues with a high degree of accuracy. • Troubleshooting: Diagnose and resolve Layer 1-3 network issues independently, utilizing logical troubleshooting methodologies. • Scheduled Maintenance: Execute routine maintenance, software upgrades, and patch management on customer network equipment during low-traffic maintenance windows. • Documentation & Handoff: Document and diagram networks, relevant processes, and troubleshooting steps. Ensure clear and detailed shift handoffs to incoming/outgoing teams to maintain operational continuity. • Escalation: Properly identify and escalate complex incidents to appropriate Tier 2/3 resources or vendors when necessary. • Communication: Communicate technical concepts in a clear, understandable manner to customers and internal stakeholders. • Knowledge Base: Contribute to the team knowledge base by creating solutions for common issues. • On-Call: Participate in an on-call rotation as required. • Schedule: Anticipated schedule is 5:00 PM to 2:00 AM Central Time and will include weekends.**o Note: Schedules are subject to change based on business needs. • Training: Initial training hours may vary and could require availability during standard business hours before transitioning to the 2nd shift schedule.

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. Role Description: We are seeking a Lead Network Engineer to own the design, implementation, and day-to-day management of Lead Bank’s physical and cloud network infrastructure. In an FDIC-regulated environment where network availability directly underpins banking operations, Federal Reserve connectivity, and fintech partner services, this role carries significant responsibility and visibility. As the leader of the Network Engineering team within the IT function, you will be the technical authority on all things networking—from on-premises switching and firewalls across multiple office locations and datacenters, to Zscaler zero trust architecture, to AWS cloud networking. You will drive the evolution of our network from a traditional on-prem model toward a modern, software-defined, Infrastructure-as-Code-driven architecture while ensuring uninterrupted service to a regulated financial institution. You will report to the Head of IT and work closely with the security operations, cloud engineering, and support desk teams to deliver reliable, secure, and scalable network services across the organization. In this role you will: Network Architecture & Technical Leadership Design and continuously improve enterprise network architecture across all physical sites and AWS cloud environments. Define and enforce network standards for firewall management, segmentation, routing, switching, and zero trust access. Advise IT leadership, security, and engineering teams on network-related decisions. Mentor junior network engineers and drive knowledge transfer across the team. Drive Infrastructure as Code adoption for network devices using Terraform or equivalent. Physical Network Operations Manage Cisco Catalyst switching across all sites, including VLAN design, STP, inter-VLAN routing, and port security. Administer Palo Alto firewalls, including security policies, NAT, threat prevention, and firmware lifecycle. Manage Cisco Meraki wireless infrastructure, including AP deployment and RF optimization. Lead datacenter network operations and support ongoing infrastructure migrations. Maintain and secure FedLine network connectivity in compliance with Federal Reserve requirements. Qualifications: 7+ years of progressive experience in network engineering, with a strong focus on enterprise LAN/WAN, firewall management, and cloud networking. Proven success designing, deploying, and operating network infrastructure in a regulated or compliance-driven environment (banking, financial services, or healthcare preferred). Deep expertise in: Switching & Routing: Cisco Catalyst (IOS-XE), VLAN design, STP, OSPF/BGP, inter-VLAN routing Firewalls: Palo Alto (PAN-OS), security policies, NAT Zero Trust Networking: Zscaler ZIA and ZPA, app segments, connector deployment, access policies Cloud/Software Defined Networking: AWS VPC, Transit Gateway, security groups, NACLs, Direct Connect, site-to-site VPN Infrastructure as Code: Terraform (or equivalent) for network device and cloud resource management Automation & Scripting: Python, Bash, or similar scripting language for network automation tasks Strong understanding of network security best practices, including segmentation, least-privilege access, encryption in transit, and zero trust principles. Experience with datacenter network design, migrations, and colocation facility operations. Excellent communication and collaboration skills, with the ability to translate complex network concepts for non-technical stakeholders. Demonstrated ability to drive technical initiatives independently and own systems end-to-end without direct supervision. Experience managing network infrastructure supporting dedicated financial connectivity such as FedLine or similar regulated network links is a plus. Relevant certifications are a plus: CCNP, PCNSE (Palo Alto), AWS Advanced Networking Specialty, or equivalent. What we offer: At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life Competitive compensation based on experience, geographic location, and role Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA Paid parental leave Flexible vacation policy, including PTO and paid holidays A fun and challenging team environment in a dynamic industry with ample opportunities for career growth *Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. *Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. Zone 1: $197,800 - $217,400 (SF/Bay Area, NYC, Seattle) Zone 2: $166,400 - $181,600 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento, Miami) Zone 3: $155,600 - $178,000 (Other US Metros) #LI-AG1