• Own strategic and operational planning and execution to launch and optimize our newest Complex Care offerings • Monitor end-to-end program performance using a data-driven approach; consistently represent the health of the program, as well as requirements for improvement • Develop capacity and budget models and advocate for the operational resources needed to support new programs • Develop and maintain strategic partner relationships to deliver the best member experience, expand capabilities, and unlock new potential • Partner with Strategy, Product Marketing, Sales, and Customer Success to ensure that new Complex Care initiatives are accurately and effectively positioned in the market • Support Product and Engineering in the design and implementation of new technology features

• Develop and execute strategies focused on coaching advisors on financial planning, investment management, practice management and client acquisition • Educate advisors to help them grow their wealth and financial planning businesses • Tactical execution of written plan in each agency • 1x1 advisor coaching and support for novice and high potential experienced advisors • Conduct regular coaching program advisor focus groups for high potential wealth advisors • Deliver agency training on key concepts including: 6 Step Financial Planning Process, Client Service Models, Client Engagement Frameworks, and Product Sales Conversations

• Overseeing and directing both the US and EU teams who are responsible for the global external Quality auditing program • Overseeing and directing the collection, collation, analysis and publication of audit reports, observations, responses and Corrective and Preventative Actions from the External Manufacturing Inspection programs • Maintaining current and implementing new Quality Management Systems to support the Enterprise Auditing Function • Recruiting, training, developing, coaching, and directing a team of professional auditors • Support the Endo enterprise as a compliance SME

• Provide patient access and reimbursement support and education to Exelixis Field Teams and their healthcare provider customers • Serve as point of contact for all patient access needs and escalations • Collaborate cross-functionally within the commercial organization to implement programs that support patient access objectives • Support targeted accounts to help resolve patient access and reimbursement issues or concerns • Provide field-based support to healthcare customers identified by field sales teams • Work directly with external hub partner to address and resolve case escalations • Identify and communicate strategic insights and trends in health plan coverage, healthcare reform, patient access and provider needs • Represent Patient Access at Advisory Boards, Speaker Programs and other HCP engagement opportunities • Provide appropriate patient access training, and hub support/education for sales/sales management teams