• Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts. • Provide real time feedback to Loan Review Analysts pertaining to errors and determining corrective actions. • Ensure regulatory compliance for loans reviewed. • Identify trends of errors and escalate to management/legal. • Develop deep understanding of specific client guidelines. • Handle escalated and countered client conditions with minimal guidance. • Assists with loan review system testing and enhancement. • Acts as a subject matter expert on particular topics for Loan Review Analysts and other QCs, assisting with problem solving, issue resolution and loan review guidance. • Provides guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to QCs and LRAs. • Maintains high level of confidentiality to protect privacy rights. • Adheres to internal controls to reduce errors and customer complaints. • Responsive to internal and external customers’ needs in a timely, accurate and professional manner. • Run QC the QC control checks in addition to Loan Review Analyst QC checks. • Review and enhance procedures and address issues that may hinder accuracy, timeliness and or deadlines. • Provides coaching and training to staff to ensure company and department goals and key performance indicators (KPIs) are met.

• Analyze and validate large datasets to identify trends and produce meaningful insights. • Assist in developing solutions to address client challenges. • Conduct market research and provide insights into industry trends. • Support Strategic Advisors by participating in client calls and meetings (not leading presentations). • Ensure quality assurance (QA) and validation of data-driven reports.

• Independently manage audits and assignments as per the annual audit plan approved by the Audit Committee focusing on Profit Maximization, Risk Assessment, and Operational efficiency • Gain a comprehensive understanding of business processes and identify potential risks • Develop audit programs, including detailed test procedures, ensuring adequate risk coverage • Execute independent testing in line with audit scope and program • Maintain timely and accurate documentation of audit programs and work papers • Discuss audit findings with stakeholders and obtain consensus • Draft audit reports and secure management responses post-manager review

• Facilitates planning activities for CWMD working group and CWMD sub-working groups to facilitate information exchange, technology transfer, and program collaboration between DoD and DHS. • Receives, reviews, processes, and maintains accountability for incoming and outgoing actions and taskings that originate from DoD and DHS participants of the CWMD working group and CWMD sub-working groups. • Extracts pertinent information from requests/correspondence and updates information into summary reports for future reference retrieval. • Maintain minutes of meetings and performs QA/QC on documents and correspondence. • Responds to internal and external inquiries on Tasker deadlines and status. • Develops and coordinates meeting agenda and plans with CWMD working group and sub-working group members across DoD and DHS.