• Manage the overall operation of the website and maintain a seamless user experience. • Respond to customer inquiries and concerns and provide assistance with customer selections. • Optimize product listings and content with detailed descriptions, visual assets, and specifications. • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses. • Collaborate with internal teams on developing concepts, layouts, and promotional activities. • Set prices in accordance with industry trends and sales strategy. • Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery. • Develop and maintain initiatives for PPC advertisement campaigns & social media engagement. • Ad hoc tasks

• Configure and launch commerce integrations for large social media channels • Connect content platforms with marketplaces (TikTok Shop, Instagram Shop, etc.) • Set up product feeds, deep links, and tracking infrastructure • Implement affiliate tracking and attribution logic • Automate workflows and reduce manual operational work • Operate and maintain integrations with full operational access • Support scalable monetization of content traffic • Use AI tools to optimize workflows and operational performance

• Lead end-to-end HR technology initiatives across discovery, design, testing, and launch, managing risks, dependencies, and cross-team handoffs. • Serve as a strategic partner across PX and partner teams, presenting insights, recommendations, and ROI to leadership to secure alignment and buy-in. • Recommend scalable, fit-for-purpose solutions aligned with Sandisk’s people strategy, technology roadmap, and industry best practices. • Support data governance policies through documentation and identification of privacy, access, and compliance risks. • Conduct discovery and current-state analysis by mapping people processes, user journeys, pain points, and data flows to uncover value opportunities. • Elicit, validate, and prioritize business requirements through interviews, workshops, and observation, challenging legacy approaches and clarifying business outcomes. • Drive digital and AI transformation initiatives by modernizing manual and repetitive HR processes into scalable, automated workflows. • Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance. • Assess HR platforms, tools, and modules across the portfolio and recommend fit-for-purpose solutions. • Translate HR requirements into technical acceptance criteria and partner with IT and vendors through configuration, testing, and release. • Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects. • Prepare and deliver go-live assets such as training materials, user guides, and end-user enablement sessions. • Monitor post launch performance metrics and iterate solutions based on adoption data and user feedback.

• Oversee the monthly close from beginning to end for a portfolio of growing small business clients • Answer client questions, understand their business and goals • Create and document the workflows, train accounting specialists, and ensure work is completed efficiently and on time • Deliver clean, client-ready financials that help business owners run with confidence