• Own the managed DBA services vendor relationship, including work intake, prioritization, escalation, quality control, and acceptance of deliverables; ensure the vendor provides effective 24x7 operational coverage and drives measurable outcomes. • Serve as the escalation point for high-impact database performance incidents (e.g., slow queries, full-text search degradation, poor I/O performance), including hands-on troubleshooting and remediation when required to protect application availability and end-user experience. • Own database operations outcomes including deployments, patching and upgrades, availability, stability, operational risk management, and day-to-day operations for Microsoft SQL Server instances, with fractional responsibilities for Postgres and Elasticsearch. • Direct and coordinate database operational activities during monthly maintenance windows; participate in CAB processes and ensure operational readiness, change validation, and appropriate documentation. • Own database backup and recovery outcomes using native SQL Server tooling and operationalize recovery testing and documentation to support RPO/RTO objectives. • Own database access provisioning and operational enforcement of least privilege/RBAC; drive consistency, implement access review processes, and partner with the Security team in reviewing vulnerability findings, evidence collection processes, and remediation of security vulnerabilities, including in FedRAMP-regulated environments. • Build and improve operational visibility by defining dashboards/alerts and maturing monitoring practices, leveraging vendor tooling and internal observability platforms (e.g., Grafana Cloud). • Steward and improve upon the existing automation ecosystem, improving consistency, documentation, maintainability, and operational safety. • Drive capacity and cost initiatives by identifying constraints, prioritizing highest-impact remediation, and managing vendor-hour utilization to reduce overages and improve predictability. • Establish and maintain runbooks, operational procedures, and escalation paths for database operations, including vendor handoffs, internal escalation protocols, and repeatable troubleshooting guidance. • Respond to critical alerts during the working day, and after hours per escalation procedure.

• Support Ad Ops in campaign builds • Collect and understand creative/technical specifications • Assist with Co-op and Compliance process • QA account Builds • Create and maintain ad hoc reports • Understand the function and mechanics of the AdBuilder, FeedBuilder, Incentives Manager and external ad serving platforms • Use AdBuilder to create and launch new accounts based on individual automotive dealership goals • Implement changes to existing account based on feedback from the client • Use Google Adwords for quality analysis and troubleshooting • Gather and organize landing page structures of clients’ websites • Improve the components of the AdBuilder templates • Identify reoccurring issues and suggest improvements to the platform • Work with other teams to ensure a smooth transition of workflow from team to team • Stay on top of automotive and digital marketing trends • Assist in managing and tracking third-party vendors • Meticulously document new and existing processes • Other tasks that will arise as a result of working in a highly dynamic, technology-driven environment

• Oversee strategic design, development, and operational execution of pharmacy programs • Lead and manage on-site pharmacy builds and launch teams • Ensure pharmacy designs align with regulatory requirements • Guide teams through go-live and operational ownership • Support client-facing teams in managing relationships with health-system partners • Lead, oversee, and develop the accreditation team • Conduct on-site operational assessments • Partner closely with the Director of Client Analytics

Role Description Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required. - Effectively manage and process a full pipeline of mortgage loan files - Evaluate loan files for regulatory compliance and completeness - Accurately review and input pertinent loan data into operational systems - Order supplementary vendor products, such as title reports and property appraisals - Obtain required underwriting conditions from loan officer and/or loan applicant(s) - Utilize FHA Connection to update loan data as needed - Communicate pipeline and file status to retail sales channels and management - Work closely with all operational departments to establish productive and efficient workflows - Complete required checklists and worksheets Qualifications - Minimum 2 years in reverse mortgage loan processing required - Bachelor’s degree preferred, but not required - Excellent computer skills with the ability to learn new systems - Knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time sensitive industry Requirements - Prior Reverse Mortgage Experience is required Benefits - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote