Billing Data Analyst
Location
Ukraine
Posted
110 days ago
Salary
0
Seniority
Senior
Job Description
Billing Data Analyst
Ruby Labs
• Monitor, analyze, and report on key billing and support performance indicators and emerging trends. • Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery. • Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks. • Run A/B tests and experiments to evaluate billing and support strategies. • Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals. • Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics. • Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies. • Document analyses, workflows, and data logic to ensure clarity and consistency.
Job Requirements
- bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
- Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
- Strong SQL skills.
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience with Python or R
- Solid understanding of statistical analysis, forecasting, and scenario modeling.
- Experience running A/B tests and interpreting experiment results.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
- Curiosity, ownership mindset, and the discipline to maintain high-quality data work.
Benefits
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
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