• Proactively monitoring and investigating external fraud events using log analysis and threat intelligence • Managing the full lifecycle of fraud investigations from detection to resolution • Continuously fine-tuning and optimizing fraud detection tools and operational processes • Communicating investigative findings and reporting emerging trends to stakeholders • Providing specialized expertise separate from Incident Response

• Windows、Mac、および Linux プラットフォーム全体でインシデント対応を行う • 基本的なマルウェア解析を行う • インシデントの検出と対策の実行のためのプロセスを開発および改善する • 質の高い書面および口頭でのコミュニケーションを用い、推奨事項、調査結果を顧客管理層に提供する • ブログ投稿、クラウドキャスト、およびその他のイベントでの発表等を通じて、業界のソートリーダーシップを示す

• Lead the Saviynt’s industry strategy team, which includes Analyst Relations, Competitive Intelligence and Industry Standards. • Contribute, research, write, present specific identity and access management content including market trends and competitive dynamics into actionable recommendations for field teams, marketing, product management, as well as the executive leadership team. • Drive and manage all industry strategy content for the assigned market segments. • Establish and lead a world-class Competitive Intelligence program for the assigned market segments. • Author, edit, and publish high-impact thought leadership reports, competitive analysis, and industry position papers that elevate Saviynt’s brand. • Deliver phenomenal presentations, including keynote speaking at internal and external events. • Work cross-functionally to structure problems, analyze opportunities, and work towards solutions and meaningful recommendations and results through a thorough, fact-based process.

• Responsible for creating and handling schedules based on forecasts • Prepare accurate and timely short term forecasting in a high volume contact center • Compile, distribute, and analyze call center performance reports • Match staffing to workload arrival patterns and maintain accurate staffing data