i4pro

• Responsible for developing new features and modifying existing features, spending 75% of the scheduled time according to the budget table. • Responsible for meeting client needs and priorities, aligning them with the budget table and the company’s strategy. • Analyze the functional specification; when necessary, return the functional specification for scope completion and recommend to the business or product analyst alternative implementation approaches that deliver more value to the client with less system impact. • Define technical requirements, implement solutions, and guide other developers on execution and compliance with governance requirements. • Validate with the Senior Business Analyst or your leadership the estimated development hours for each project. • Distribute development tasks among team members and provide appropriate technical guidance. • Perform code reviews of code produced by your team’s analysts, ensuring developments meet technical and governance requirements and follow development best practices. • Support production maintenance by fixing bugs in programs and components, creating scripts for database adjustments, analyzing the impact issues may have on client operations, and alerting the business analyst for client communication. • Work actively with leadership in planning project structure and support to understand assigned activities, sharing ideas or proposing actions that enable project completion. • Assist leadership in ensuring schedule adherence and client service according to deadlines agreed with management. • Develop unit tests (TDD). • Perform code refactoring on assigned routines. • Produce evidence and documentation of the development carried out. • After development is completed, submit to the quality assurance team for final validation, support the QA process and guide the team to include additional tests when a change may impact multiple parts of the system beyond the project’s functional specification. • Actively participate in system/module deployment at the client site, analyze the best deployment approach, data migration process and system versioning, and support the business/product analyst with system configurations. • Provide technical assistance and/or train new developers on development tools.

• Elaborar, conforme orientação do superior imediato, e executar os testes dos sistemas novos / alterados, conforme especificação, manualmente e / ou utilizando ferramenta de automação. • Analisar os resultados dos testes executados pela automação a fim de validar a qualidade das funcionalidades desenvolvidas informando ao superior imediato os resultados. • Desenvolver manuais e documentação de ajuda ao usuário interno e externo, referente às funcionalidades do sistema. • Disponibilizar para os clientes os materiais entregáveis, tais como: projetos, manutenções, manuais, roteiros, scripts e outros, utilizando a ferramenta interna da i4pro.

• Respond to and follow up on client inquiries related to support/incidents. • Support validation of functional specifications prepared by the product team. • Receive support tickets, assess whether the client’s report is valid, correctly classify the ticket, reproduce or simulate the issue, and provide evidence so the development team can resolve it. • Guide and follow up with clients regarding package deliveries and procedures. • Receive complaints and non-conformities related to tickets and, in critical cases, notify the relationship/products team and your leadership. • Support the relationship team in client status meetings regarding support, when requested.

• Respond to and track client questions related to support/incidents • Assist with validation of the functional specification prepared by the Product team • Receive support tickets, verify whether the client’s report is accurate, classify the ticket correctly, reproduce the issue and provide evidence so the development team can resolve it • Guide and follow up with clients regarding package delivery and related procedures • Receive complaints and nonconformities raised in tickets and, in critical cases, inform the Relationship/Product teams and leadership • Support the Relationship team in client status meetings related to support, when requested • Analyze requests together with leadership and/or the client, acting consultatively to define the solution for the project scope considering available technical options • Contribute to planning project and support structures to clarify assigned activities, sharing ideas or proposing actions that enable project completion • Provide technical support to testers/validators and detail business requirements for developers • Act as leadership backup for triage and analysis of open tickets • Monitor parameterization and support product rollout/implementation at client sites • Follow and apply specification standards to ensure the quality (governance) established by the company • Deliver internal and/or external technical training

• Develop services and APIs in C# (.NET / .NET Core) following best practices (REST, SOLID, Clean Architecture, Clean Code). • Develop and maintain scalable, accessible React interfaces (Hooks, Context, global state; preferably with TypeScript). • Model data and implement efficient queries on SQL databases (e.g., PostgreSQL, SQL Server, MySQL) and NoSQL (e.g., MongoDB, DynamoDB). • Ensure quality through unit, integration and end-to-end testing, code reviews and engineering best practices. • Maintain security (authN/authZ, OWASP Top 10), observability (structured logs, metrics, tracing) and performance. • Promote best practices and actively participate in code and design reviews. • Collaborate with Product, QA and UX for discovery and continuous delivery (Lean, Agile, Kanban/Scrum).

• Responsável por desenvolver novas funcionalidades e alterar funcionalidades existente em 85% do tempo previsto conforme tabela orçamentária. • Responsável por analisar a especificação funcional, debater e propor ao analista sênior ou liderança a definição técnica a ser implementada. • Responsável em realizar o desenvolvimento seguindo os requisitos técnicos e de governança definidos, sugerindo alterações quando aplicáveis. • Responsável por atuar na sustentação realizando correções de erros em programas, componentes e elaboração de script para ajuste de base, analisar o impacto que as os problemas podem ter ocasionados na operação do cliente e alertar o analista de negócio para comunicação com o cliente. • Contribuir para o planejamento da estrutura dos projetos e suportes para entendimento das atividades a ele designadas, compartilhando ideias ou propondo ações que viabilizem a conclusão do projeto. • Cumprir os prazos acordados para realização das tarefas, alertando a liderança com antecedência caso perceba que eles serão impactados. • Desenvolver testes unitários (TDDs). • Gerar evidências e documentação do desenvolvimento efetuado. • Apoiar no processo de implantação do sistema/módulo no cliente. • Auxiliar tecnicamente e/ou treinar os novos desenvolvedores em relação as ferramentas de desenvolvimento.

• Design and execute tests for new or modified systems according to specifications, using test automation tools or by writing test code. • Analyze results from automated tests to validate the quality of developed features and assess their impact on the system. • Mentor and guide less senior team members. • Develop manuals and help documentation for internal and external users regarding system features. • Provide clients with deliverable materials, such as project documents, maintenance records, manuals, runbooks, scripts, and other artifacts, using i4pro's internal tool. • Deliver internal and/or external training.

• Execute tests of new features within your module, as well as tests for bug support requests reported by the client for fixes. • Report, document, and monitor the process of opening, analyzing, completing fixes and re-testing bugs/defects, ensuring individual and effective follow-up of identified bugs/defects. • Participate in planning the project and support structure to understand the activities assigned to you. • Assist in preparing project test plans, defining test data, test environments and support, including regression testing. • Assist in creating scripts for test automation. • Participate in analyzing reports from manual and automated test executions, and provide feedback to developers using a bug tracker for required fixes. • Support and accompany UAT and client testing as internal support for testing processes. • Follow and apply the standard for Test Cases/specifications, ensuring the quality (governance) established by the Software Quality area, and report any deviations identified. • Ensure schedule adherence and client service according to deadlines agreed and set by leadership.

• Responsible for analyzing low-complexity requests together with leadership, working collaboratively and defining the solution for the project scope while considering available technical options; • Contribute to the understanding of assigned activities, sharing ideas that enable project or product completion; • Responsible for preparing low-complexity Functional Specifications for projects and products; • Responsible for testing demonstration environments; • Assist in clarifying low-complexity questions to support UAT testers, with leadership oversight; • Monitor parameterization and support product deployment for clients on low-complexity requests; • Follow the specification and quality standards (governance) established by the company; • Promote the I4PRO and Agile culture, acting as an example of ethical values and influencing a collaborative mindset through interactions in agile ceremonies;

• Responsible for developing new features and modifying existing features for 85% of the scheduled time according to the budget table. • Responsible for analyzing the functional specification, discussing it and proposing the technical implementation approach to the senior analyst or team lead. • Responsible for performing development according to defined technical and governance requirements, suggesting changes when applicable. • Responsible for support activities by fixing bugs in programs and components and preparing scripts for database adjustments, analyzing the impact that issues may have on the client's operations and notifying the business analyst for client communication. • Contribute to project and support planning to understand assigned activities, sharing ideas or proposing actions that enable project completion. • Meet agreed deadlines for task completion, alerting leadership in advance if you foresee any impacts. • Develop unit tests (TDD). • Produce evidence and documentation of the development performed. • Support the system/module deployment process at the client. • Provide technical assistance and/or train new developers on development tools.