AVIV Group

• Account management and development of key accounts: You will be responsible for a high-value customer portfolio and will strategically and sustainably develop existing business relationships. • Expansion of your sales territory: In addition to servicing existing clients, you will proactively identify new market opportunities and win new business partners. • Consultative customer engagement: You will analyze individual customer requirements and develop tailored marketing and growth solutions. • On-site presence: You will regularly visit clients, conduct professional advisory meetings, and position yourself as a reliable point of contact. • Independent management of your territory: You will plan your activities in a structured way, prioritize market opportunities sensibly, and document your work professionally in the CRM.

• You support and advise a defined customer portfolio (real estate agents, property developers, financial clients, and housing cooperatives) as a trusted advisor in a specific region to achieve the best possible digital reach for them • As a portfolio manager you are responsible for acquiring new customers as well as winning back former customers and driving upsell opportunities • You present our products directly to customers on site • You establish and maintain long-term customer relationships, identify their needs, engage decision-makers, and win them over for an immowelt solution • You advise existing customers on campaign management and review success with monthly analyses • You are responsible for winning customers back (win-back) • You create tailored customer proposals through our CRM system • You track your activities, appointments, and customer interactions (cancellations with reasons, preparation for new customer meetings, etc.) in our CRM system

• Du betreust und berätst als Trusted Advisor ein gewisses Kunden-Portfolio (Immobilienmakler, Bauträger, Finanzkunden und Wohnungsbaugenossenschaften) in einer bestimmten Region, um die bestmögliche digitale Reichweite für sie zu erzielen • Als Portfolio Manager bist du sowohl für die Akquise von Neukunden, sowie für das Zurückgewinnen und den Upsell bei Kunden verantwortlich • Du präsentierst unsere Produkte direkt bei den Kunden vor Ort • Du knüpfst und pflegst langfristige Kundenbeziehungen, identifizierst ihren Bedarf, sprichst Entscheidungsträger an und gewinnst sie für eine immowelt Lösung • Du berätst deine Bestandskunden im Kampagnenmanagement und überprüfst den Erfolg mit monatlichen Analysen • Du bist dafür verantwortlich, Kunden wieder für uns zurückzugewinnen (win back) • Du erstellst maßgeschneiderte Kundenangebote über unser CRM-System • Du verfolgst deine Aktivitäten, Termine und Kundenvorgänge (Kündigungen mit Begründung, Vorbereitung auf Neukunden Gespräche, etc.) in unserem CRM-System

• Manage and advise a customer portfolio • Acquire new customers and drive upselling • Present products to customers on-site • Maintain long-term customer relationships • Campaign management and monthly analyses • Create tailored customer proposals

• You act as a trusted advisor for a defined customer portfolio (real estate agents, property developers, financial clients and housing cooperatives) in a specific region to achieve the best possible digital reach for them. • As Portfolio Manager you are responsible for both acquiring new customers and for winning back former customers and driving upsells. • You present our products directly on-site at customers’ locations. • You build and maintain long-term customer relationships, identify their needs, engage decision-makers and secure them for an immowelt solution. • You advise your existing customers on campaign management and review performance with monthly analyses. • You are responsible for winning customers back (win-back). • You create tailored customer proposals using our CRM system. • You record your activities, appointments and customer interactions (cancellations with reasons, preparation for new-customer meetings, etc.) in our CRM system.

• Manage and advise a portfolio of clients • Acquire new customers and manage win-back activities • Conduct on-site product presentations • Build and maintain long-term customer relationships • Manage campaigns for existing customers • Create tailored customer proposals in the CRM system • Track activities and customer interactions in the CRM system

• Manage and advise a certain customer portfolio (real estate agents, developers, financial clients, and housing cooperatives) in a specific region • Responsible for acquiring new customers and win-back strategies • Present products directly to customers on-site • Build and maintain long-term customer relationships, identifying their needs and engaging decision-makers • Advise existing customers on campaign management and evaluate success through monthly analyses • Responsible for win-back strategies for returning clients • Create tailored customer offers via CRM system • Track activities, appointments, and customer activities in our CRM system

• As a Trusted Advisor, you manage and advise a defined client portfolio (real estate agents, property developers, financial clients and housing cooperatives) within a specific region to achieve the best possible digital reach for them. • As portfolio manager you are responsible for acquiring new customers, re‑winning former customers (win-back) and upselling to existing clients. • You present our products directly on-site at customer locations. • You build and maintain long-term customer relationships, identify client needs, engage decision-makers and win them over for an immowelt solution. • You advise your existing customers on campaign management and review campaign performance with monthly analyses. • You are responsible for winning customers back to our services (win-back). • You create tailored customer proposals using our CRM system. • You record and track your activities, appointments and customer processes (including cancellations with reason, preparation for new customer meetings, etc.) in our CRM system.

• Manage and advise a client portfolio as a trusted advisor • Acquire new customers and win back lapsed accounts • Own the sales process from lead generation through contract signing • Present products via phone and video calls • Maintain and analyze long-term customer relationships

• Responsible for the operational management of your team and its scope of duties • Lead contract management for one of the departments • Ensure quality standards for offers to internal and external customers • Process contract amendments and terminations • Maintain contracts in the system and monitor contract terms and expiration dates • Coordinate billing and complaint handling • Advise customers by phone and email, ensuring a positive customer experience • Ensure economical use of resources and fair, timely processing of contracts