Bruker logo
Bruker

We offer high-performance scientific instruments and high-value analytical and diagnostic solutions.

Field Service Engineer

Field EngineerField EngineerFull TimeRemoteSeniorTeam 5,001-10,000Since 1960H1B SponsorCompany SiteLinkedIn

Location

Italy

Posted

84 days ago

Salary

0

Seniority

Senior

Professional CertificateItalianEnglishRay

Job Description

Field Service Engineer

Bruker

• Provide expert hands-on technical expertise in all aspects of installation, commissioning, basic customer training, maintenance, fault-finding and customer support for the Bruker AXS product line including X-ray diffraction, X-ray fluorescence, and single crystal X-ray diffraction. • Be an efficient and effective member of the Customer Service team in delivering highly competent, effective and focussed engineering and technical support to the customer base to achieve maximum customer satisfaction and to further the professional image of the Company. • Familiarisation with specific instrumentation prior to installation from issued documentation and/or participation in the final testing process in the factory. • Liaise with customers and colleagues in the site planning process prior to installation. • Inspect, install, set up, test and achieve specifications of systems and accessories at customers’ sites, and deliver basic operator training. • Carry out breakdown and planned maintenance at customers’ sites. • Provide technical support and assistance to customers and to colleagues, either directly or by remote diagnosis. • Carry out procedures necessary to validate systems to certifiable standards. • Provide technical input to the sales team on non-routine sales cases. • Accurate record keeping and timely submission of documentation is a pre-requisite.

Job Requirements

  • Qualification in electronics. Qualified technician/technical engineering or similar relevant education.
  • Proven experience in field service engineering, preferably with X-ray-related products.
  • Strong knowledge of hardware and software installation, maintenance, and repair.
  • the ability to communicate effectively at all levels with good spoken and written Italian and English is a must. Further languages like Spanish and German are nice-to-have.
  • Excellent communication and interpersonal skills.
  • Ability to work independently, organized, and efficiently.
  • Flexible attitude towards working hours.
  • Positive attitude and professional appearance.
  • Valid driver’s license and passport.
  • No visa restrictions preventing travel abroad.

Benefits

  • Continuous Learning: Participate in factory training courses and stay updated on new and existing product features and software.

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Danaher Corporation logo

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