• Intake Governance: All public cloud spend requires FinOps approval, starting with established/approved budgets and requiring in-band spend provenance and out-of-band spend approvals. • Ensure meticulous documentation of every budget change transaction. • Ensure 100% compliance for every public cloud spend line item. • Collaborate with budget owners in Engineering, R&D, PS, IT and Finance to allocate special funding requests. • Bottom-up Fiscal Year Budget: Maintain and update reference data for fiscal year budget planning. • Summarize and communicate budget plans to business stakeholders. • Facilitate quarterly budget cycles and incremental spend approval with owners. • Spend Performance: Lead review meetings to monitor cloud spend and add anomaly detection to the mix. • Manage purchase orders (POs) for cloud resources. • Oversee spend reporting and provide feedback to budget owners. • Track changes to spend and ensure alignment with financial targets. • Democratize spend performance in a way that aligns with stakeholders from C-suite to engineers that implement changes that impact public cloud spend. • Cost Avoidance: Approve and manage reserved instance purchases to optimize cloud costs. • Communicate planned changes that may impact cash flow or spend performance. • Monitor reserved instance utilization and drive realization of savings goals (ESR). • Visualize coverage by SKU and support automation of cost calculations. • Report on cost avoidance achievements and how those relate back to spend performance. • Executive Presence: Demonstrate strong executive presence. • Ability to communicate effectively with senior leadership, influence decision-making, and represent the FinOps function confidently across various business units. • Showcase poise, credibility, and the capacity to inspire trust while driving strategic initiatives in a fast-evolving technology landscape. • Business Unit Cost: Democratize business unit cost at multiple layers of granularity and negotiate allocation strategies for common/shared costs so the business feels they are fair strategies. • Facilitate pricing and modeling for new and existing products/features. • Provide insights on true resource impact and technical changes affecting costs. • Estimation & Investigations: Support product, sales, and engineering teams with estimation tasks for new services or features. • Assist with investigations into cost anomalies and resource usage.

• Verify member enrollment status • Make changes to member – demographics, effective and term dates • Addresses a variety of enrollment questions or concerns from the health plan / state • Manual QNXT updates on all fall out edits from the daily, weekly, monthly, quarterly electronic enrollment files • Manually update urgent request received via email from the health plan / state • Work claim inquiries (H03s) • Manually enter temp newborns • Review and manually update all reconciliation reports received from Finance • Responds, researches, and resolves eligibility related issues involving member specific information • Validates benefit plan enrollment information for assigned clients for accuracy and completeness; coordinates the distribution of membership ID cards and partnering with appropriate internal/external support areas involving any requests for ID card customization. • Completes data entry requirements for finalizing new enrollment information as well as for changes and/or terminations. • Partners with other team functions to coordinate the release of eligibility and benefit plan information.

• Reporting directly to the President • Creating and delivering a strategic plan for the application of IDEX Lean Tools and methodologies • Driving measurable results using Strategic Operations and Continuous Improvement • Partnering with the organization to identify and implement large scale operational improvements • Leading the VIP (Value Improvement Program) globally • Advocating for the transformation from a reactive organizational culture to a preventative one

• Provide hands-on support for end-user computing issues on both Windows and macOS systems, assist with cloud applications such as Google Workspace, Zoom, and Slack, and troubleshoot basic network issues, including Wi-Fi connectivity problems and network configuration. • Assist with user account management, device provisioning, software deployment, and basic patch management tasks, ensuring that devices are set up, configured, and managed in compliance with company protocols and security standards, while maintaining an accurate device inventory and supporting hardware lifecycle management. • Build collaborative relationships within IT and across departments by providing clear, effective communication, offering technical assistance and guidance to non-technical teams such as marketing and sales for routine issues, and sharing progress and solutions with stakeholders while adapting the communication style to meet the needs of the audience. • Contribute to IT projects that impact the immediate team by following guidance from senior members, while supporting improvement efforts to enhance team efficiency and assisting in developing solutions for streamlined workflow. • Independently diagnose and resolve common issues by following established processes and escalating complex problems as needed, while demonstrating attention to detail, accuracy, and thoroughness in all tasks, and actively documenting recurring issues and solutions to enhance personal knowledge and improve future troubleshooting.