• Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life. • Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. • Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. • Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. • Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. • Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. • Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. • Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. • Negotiate the terms of deals. • Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. • Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. • Own the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. • Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. • Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. • As appropriate, make the case for bringing on consultants with subject matter expertise related to key areas of growth. Take the lead on hiring, training, and managing their work. • Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. • Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. • Work with cross-functional teams to make strategically informed recommendations about product policy improvements and contribute to their implementation. • Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. • Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter.

• Drive new business acquisition across law firms and corporate legal departments, building a strong pipeline and delivering consistent revenue outcomes • Leading regional growth across Australia & New Zealand within the legal market • Building and executing territory and account strategies to win new customers • Developing trusted relationships with senior stakeholders and decision-makers • Managing the full sales cycle from prospecting through to close • Maintaining accurate pipeline forecasting and reporting • Partnering with strategic technology ecosystems (including well-known legal tech platforms) to source and develop joint opportunities • Representing the company at industry events, webinars, and forums across APAC • Consistently meeting and exceeding sales targets and quota expectations

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Sr. CRM Account Executive will oversee market success of ServiceNow's CRM products in the Life Sciences/Payer space. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Sr. CRM Account Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity. Support territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input to AE during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications

• Proactively identify, target and win new hospital accounts within the assigned territory • Manage the full sales cycle from prospecting and stakeholder mapping to negotiation and closing • Build and maintain a strong, qualified pipeline with disciplined CRM management - Salesforce • Collaborate closely with the Clinical Sales Team to ensure successful site activation and adoption • Deliver defined sales and installation targets while continuously expanding market penetration • Work closely with Clinical support team, overseeing growth strategy of existing customer base • Attend relevant industry conferences, congresses, and events to promote the Dexter Robot • Conduct demonstrations and presentations of the Dexter Robot, showcasing its capabilities and benefits to physicians and operating room persons.