About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: - We serve faithfully by doing what's right with a joyful heart. - We never settle by constantly striving for better. - We are in it together by supporting one another and those we serve. - We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary Under the direction of the System Director, Revenue Cycle Billing, Collections and Denial Resource Center, the Revenue Cycle Partnership Consultant serves as a strategic liaison for the assigned centralized revenue cycle functions. This role partners closely with operational leaders to identify day-to-day operational challenges and proactively reengineer functional revenue cycle workflows to improve efficiency, consistency and financial performance for partner entities utilizing BSWH’s centralized revenue cycle infrastructure. This role acts as an internal advisor and problem‑solver for Billing, Collections, and the Denial Resource Center, responsible for capturing and synthesizing recurring performance challenges, operational barriers, workflow gaps, and system limitations. The role leads and supports cross‑functional problem resolution by coordinating stakeholders, prioritizing initiatives, and project‑managing solutions to ensure timely resolution and sustained adherence to operational performance standards. In partnership with Revenue Cycle Performance leadership, the Consultant supports the design, implementation, and optimization of standardized workflows to ensure functional teams consistently meet BSWH revenue cycle performance expectations. This role also supports performance reporting, issue escalation, and executive‑level communication for partner entity leadership. Essential Functions of the Role - Proactively identify emerging risks impacting partner performance and recommend mitigations - Own end-to-end operational intake and triage for assigned centralized revenue cycle functions - Lead data-driven workflow redesign by translating performance signals (KPIs, aging, denial/appeal outcomes, touch/retouch indicators) into prioritized redesign opportunities - Facilitate cross-functional root cause analysis (RCA) sessions for recurring operational failures (e.g., repeat denials, rework loops, unresolved workqueues) and develop action plans for improvement - Translate operational barriers into system enhancement requirements (Epic/build, reporting, workqueue logic, automation) and partner with IS to implement. - Design and maintain standardized workflows in partnership with Revenue Cycle Training to drive consistency across partner entities utilizing BSWH’s centralized revenue cycle infrastructure. - Communicate identified opportunities and action plans impacting partner performance to key internal stakeholders - Drive change management and adoption for workflow updates: coordinate training needs, job aids, and stakeholder communications Key Success Factors - Exceptional communication, organizational, and implementation skills. - Strong in-depth knowledge of revenue cycle operations required. - Certification(s) such as CHFP, CRCR, or equivalent preferred but not required. - Experience working within a matrixed or integrated healthcare delivery system is strongly preferred. - Healthcare consulting experience preferred. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 3 Years of Experience

• Coordinate and collaborate with multi-functional project teams • Contribute to the overall success of utility flexible load management projects • Successfully communicate findings to internal and external stakeholders • Interface with clients on key issues related to deliverables • Support business development activities through research and development of collateral • Develop an understanding of offerings and help implement standardized approaches

Come make a difference and consider this unique opportunity to step into a rewarding career. Amazing Opportunity and Great Place to Work! Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization. Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here. If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com. About the Role This role is focused on building credible, data-backed business cases that quantify and communicate the financial and strategic impact of retirement and financial wellbeing programs. The role partners with clients and internal stakeholders to define value hypotheses, develop ROI/TCO and outcomes models, validate assumptions, and translate them. The results being a clear defensible narratives that support decisions, renewals, and growth across the Wealth domain. Responsibilities - Leading Value Advisory analyses to quantify business outcomes and financial impact (ROI, VOI, TCO) across Alight’s wealth offerings. - Building, maintaining, and refining standardized Value Advisory models, benchmarks, and assumption libraries; document methodologies to ensure repeatability and auditability. - Partnering with stakeholders to define scope, value drivers, and measurement approach; identify required data sources and design analyses that isolate program impact. - Translating analytical findings into executive-ready value stories, ensuring assumptions, rationale, and limitations are transparent, consistent, and defensible. - Creating clear exhibits and deliverables (value frameworks, driver trees, ROI summaries, sensitivity/scenario analyses). These items are utilized to explain what creates value and how it is measured. - Presenting and defending analyses in client and internal forums. This includes responding to methodology and assumption challenges and align recommendations to client priorities and decision criteria. - Applying and continuously improve Value Advisory methodologies (e.g. value frameworks, KPIs, benchmarks and assumptions). - Developing reusable assets (templates, calculators, benchmarks, playbooks) that scale Value Advisory delivery and enable consistent value communication across accounts. - Supporting existing client engagements by producing value assessments and benefits-realization reporting that reinforce outcomes, ROI, and strategic impact. - Contributing to renewals, expansions, and new business by tailoring business cases to prospect context. - Partnering with sales and client teams to articulate differentiated value through credible, data-backed storytelling aligned to executive stakeholders and procurement requirements. - Converting analyses into repeatable proof points and case studies. - Requirements - 5–8+ years of experience in Value Advisory, analytics/strategy consulting, finance, or a related field building ROI/TCO business cases - Demonstrate proven quantitative and financial modeling skills (Excel required) - Able to connect data to value drivers and translate analysis into decision-ready recommendations for business and executive audiences - Possess exceptional written and verbal communication skills, including building and delivering compelling, defensible value narratives - Able to work independently while collaborating effectively with cross-functional teams (product, delivery, sales) to align on scope, assumptions, and outcomes Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Salary Pay Range Minimum : 99,000.00 USDMaximum : 154,000.00 USD Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page - Alight DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Job Summary: The Professional Services Specialist works closely with clients and internal teams to deliver high-quality professional services that support the successful implementation and ongoing use of Andar Software solutions. This role is responsible for planning and executing projects, delivering end-user training, producing documentation and reports, and providing consultative support throughout the customer lifecycle. The Specialist manages multiple concurrent engagements, applies agile and lean project management practices, and builds strong collaborative relationships with a diverse client base across North America. This position is fully remote, with occasional travel required to support client training and project delivery. Job Description: TITLE: Professional Services Specialist POSITION REPORTS TO: Manager of Professional Services SUMMARY To work closely with clients and colleagues, delivering a range of professional services, including project management, training, report writing, documentation and consulting and data conversions. You will, as required, be called upon to assist colleagues with projects across North America. EDUCATION Minimum Bachelors-level degree in Information Systems, Business Studies, or equivalent technical training. JOB REQUIREMENTS - Proven skills in project management - Proven skill interacting directly with a diverse client base on project management, case management, and support - Ability to apply agile and lean approaches to the design of work, including project management - Knowledge of either Crystal Reports or SSRS for report design a plus - Proven skill developing end user training curricula and/or delivering end user training - Production of end-user documentation - Preferred: knowledge of MS SQL Server and T-SQL - Some domain knowledge of federated giving or intermediary funder organizations - At least two years’ experience managing information system implementations - At least two years’ experience designing and/or delivering training - Preferred: at least two years’ experience working in a federated giving or intermediary funder organization JOB RESPONSIBILITIES - Plan and execute professional services projects, working collaboratively with clients and Andar Software colleagues - Deliver a wide range of professional services, including training, producing user documentation, managing projects, and designing reports, using agreed methods and tools - Manage multiple concurrent projects, working to ensure completion to agreed standards of time, cost, and quality - Develop close collaborative relationships with clients while working within the agreed scope of project deliverables - Assist with the design and delivery of training courses and training materials - Assist with the production of end user documentation - Assist with client support for Andar Software clients - A willingness to occasionally travel to client sites to deliver training - Other duties as assigned REQUIREMENTS - 100% Remote in Canada or United States of America - Verbal and written fluency in English ABOUT ANDAR SOFTWARE Over the past 40 years Andar Software has helped nonprofit organizations of all sizes do more with less by providing more efficient ways to get their jobs done through technology, backed by our commitment to customer service. Our solutions, services, and staff embody our company values of honesty, respect, collaboration, continuous improvement, and passion for helping our communities. Andar Software is a part of Volaris Group, an Operating Group of Constellation Software Inc. Volaris Group provides specialized, mission-critical enterprise software solutions to a variety of vertical markets around the world. Constellation Software Inc. (CSI) is an international provider of market-leading software and services to several industries in both the public and private sectors – and is publicly traded on the TSX (Toronto Stock Exchange.) Worker Type: Regular Number of Openings Available: 1