• Design, develop sketches, end-to-end flows, prototypes, and polished UI — adapting your process to fit the problem at hand. • Simplify, translate complex user needs into practical, human-centered solutions that balance business objectives and user needs. • Champion user needs advocating for thoughtful solutions. • Drive alignment through compelling storytelling and confidently present design rationale to executives and key partners. • Build positive relationships and work closely with product, engineering, and design partners. • Invent the future with solutions that are usable, useful, modern, and accessible. • Uphold a high bar for the Design craft and mentor others. • Partner cross-functionally on generative AI initiatives to unlock new customer value and drive innovation. • Stay curious in the rapidly evolving AI and technology landscape, anticipating how customer needs will change.

• Lead data center due diligence and design teams to deliver projects that meet the client’s requirements, on schedule and to a high degree of quality. • Design disciplines will include architecture, civil, structural, mechanical, electrical, plumbing, security, fire protection, ICT, and BMS/EPMS. • Develop and enforce multi-site project and program management plans. • Host and attend meetings with clients and external stakeholders. • Proactively manage and communicate change throughout the project both within AECOM and to our clients. • Identify problems early and develop creative solutions. • Proactively communicate with all stakeholders to provide project updates and resolve outstanding issues. • Develop technical and financial proposals for new and add/move/change data center design projects • Develop trusting relationships with client stakeholders/buyers

• Hire, train, mentor, and retain a high-performing team of product designers and design managers to execute our overarching product vision and strategy with a measurable impact on our business. • Own the end-to-end design of back office workflows spanning AP, AR, purchasing, inventory, project financials, and month-end close — designing them as a unified system, not a collection of features. • Lead through complexity: back office users — field operators, office managers, controllers— have high stakes and low tolerance for friction. • Help the team deeply understand who they're designing for. • Partner with peer teams to evolve our product development process and ensure projects are well-defined, high impact, and successfully executed. • Build the right standards and lean processes to ensure the correct tradeoff between quality, capabilities, and time while meeting a consistently high bar for design and overall user experience. • Contribute to product strategy and roadmaps that will help us to achieve our company vision and objectives. • Be an active mentor for designers and design managers, helping them build context, strong decision-making skills, and empathy for our users by providing feedback to help strengthen the team. • Inspire a user-centric culture within the team and across the organization. • Influence the Product roadmap meaningfully and focus relentlessly on supporting cross-functional teams to solve real problems for our users and ensure to prioritize User-Centered Design projects. • Responsible for overall team performance and health, resource allocation, project prioritization, team allocation, trade-off discussions and building a culture of design excellence. • Understand the users deeply across different segments through research, user insights and lead product design to drive measurable outcomes. • Drive accessibility into products through inclusive design, awareness, and innovation. Report directly to the VP of Experience Design and ambitiously scale a design team to match the needs and strategy of the platform.

• Collaborate within a team of designers, product managers, and engineers. • Assist more senior designers on sophisticated, inventory-centric capabilities. • Refine the Toast UX so non-restaurant customers feel at home. • Implement AI-supported workflows across product features. • Develop native mobile inventory solutions. • Design onboarding flows that accelerate time-to-value for customers. • Contribute to a retail and fuel mode on POS devices.