• Own End-to-End Consumer Experience Design • Design user journeys, flows, wireframes, and interfaces across the consumer app • Improve activation, first-purchase conversion, and repeat-purchase behavior • Lead design from discovery through launch and iteration • Conduct user research, usability testing, and competitive reviews • Translate qualitative insights and quantitative data into actionable design solutions and hypotheses • Contribute to a Unified Design System • Create and refine components, interaction patterns, and visual guidelines across mobile and web • Ensure consistency across consumer, creator, business, and partner surfaces • Partner with Brand to maintain visual and identity cohesion • Apply best practices for accessibility, responsiveness, and performance • Support Cross-Platform Experiences (Mobile + Web) • Adapt mobile-first patterns into scalable, performant web experiences • Design cohesive cross-platform flows across mobile, web, and business tools • Support partner surfaces and cross-platform behaviors • Ensure clarity and usability across devices and form factors • Improve Business and Creator Tools • Design intuitive flows for business owners managing cashback, budgets, analytics, and promotions • Simplify complex data into clear, actionable dashboards • Create smooth posting flows, templates, and creator tools that increase content quality and output • Balance power and simplicity in tools built for non-technical users • Collaborate Cross-Functionally • Partner closely with Product, Engineering, Data, and Marketing to define problems and ship solutions • Participate in roadmap planning, design reviews, and critiques • Communicate design decisions clearly and influence outcomes through strong storytelling

• Understand design direction and contribute to work that is in line with Multiplayer's quality standards • Learn how to gather relevant data and input for problem solving • Expand your knowledge of accessibility standards for web and software products • Become familiar with the basic design foundations within user experience, interaction, and visual design • Lend a hand in the production of different kinds of design outputs such as journey maps, wireframes, and prototypes • Learn about how design can impact the overall business, and how this impact can be measured • Learn about the different design methods and when to use each within a project • Learn about design systems and how to use them effectively in the design process • Contribute to presentation reviews and the layout of content to tell a cohesive story • Engage in opportunities to learn and grow in design capabilities and techniques • Participate in Multiplayer's internal bootcamp to further your learning and understand how we work

About Toast Our focus is on building the platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for the industries we serve, customers can trust that we’ll deliver on their needs for today while investing in experiences that will power their future. We build experiences that help make operating and growing a business and delighting their customers easier and scalable. It’s why tens of thousands of locations love Toast. About the Opportunity We are seeking a skilled Associate Product Designer with a strong portfolio and a focus on exceptional execution/craft/UI design to shape the future of Toast's expansive inventory + item management experience. This role involves designing for the unique needs of our diverse customer base, including restaurants, hybrid models, convenience stores, bottle shops, grocery stores, gas stations, and beyond. Team and Impact You will join a passionate team dedicated to driving the consistency, integrity, strategy, and vision of Toast's next-generation product experience. This team is located remotely in the U.S. You will be responsible for helping to deliver inventory + item management functionality that benefits both our Retail and Restaurant customers and scaling these capabilities as Toast expands into new markets. A day in the life (Responsibilities) In this role, you will be a central collaborator within a team of designers, product managers, and engineers. Your focus will be on assisting more senior designers on sophisticated, inventory-centric capabilities such as: Refining the Toast UX so non-restaurant customers feel at home AI-supported workflows across product features Native mobile inventory solutions Onboarding flows that accelerate time-to-value for our customers A retail and fuel mode on our POS devices What you'll need to thrive (Requirements) About You You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed Toast Retail team which consists of highly motivated and experienced engineers, product leads and designers. You embody the tenets that drive Toast’s Design practice: You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with your work, as well as additional areas your work touches. You lift others up: and recognize you don’t have to be a manager to engage and exhibit true leadership. You offer help and guidance across all different collaborators you work with. You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence with all key stakeholders of the area of the business you work within. You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You collaboratively make well informed decisions by synthesizing a wide variety of data sources. You raise the bar: and commit to continually improving the technical skills relevant to your role. You actively engage in your own learning and development and deeply internalize learnings and lessons from your project work. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $91,000 — $146,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Help teams make better product decisions • Bring structure to complex product problems • Turn insights and data into clear, intuitive user experiences • Design intuitive, high-quality interfaces and flows for large-scale consumer products • Collaborate closely with executives and product leaders to translate strategy into user experiences • Use product metrics, UX research, and analytics to guide design improvements • Ensure consistency across products using scalable, tokenized design systems • Conduct and guide user research: interviews usability tests surveys A/B tests • Provide clear documentation, design assets, and specifications to ensure accurate implementation • Support and develop other designers on the team, sharing best practices and raising the overall quality bar • Measure impact, gather feedback, and refine experiences to improve usability and engagement.