• Deal Structuring: Act as the primary point of contact for Sales to provide guidance on pricing, commercial terms, and complex deal structures. • Approval Workflow: Enforce and streamline the quote-to-contract approval process, ensuring all deals comply with internal policies. You will facilitate approvals for high-stakes deals, ensuring the CFO or VP of Sales has the context and data needed for rapid sign-off. • Contract & Pricing Integrity: Review Order Forms, contracts, and quotes for accuracy before they are sent to customers. Ensure quotes meet minimum margin or MRR requirements and that aggressive discounting is justified by strategic value. • Guided Selling: Assist the sales team in selecting correct product bundles and SKUs, ensuring mandatory add-ons are included and pricing dependencies (like volume-based tiers) are triggered accurately. • Custom Terms Audit: Identify and flag custom requests, such as non-standard payment terms, free trial clauses, or custom SLA commitments. • SOW & Quote Reconciliation: Verify that the Technical Scope matches the Commercial Quote by cross-referencing Presales Statements of Work (SOW) with Order Forms to ensure consistency. • Technical Validation: Confirm that the products or packages (SKUs) selected by the Account Executive are commercially accurate and technically consistent with the opportunity's constraints. • CPQ Support & Hygiene: Serve as the subject matter expert for Sales reps navigating the CPQ environment, providing real-time troubleshooting for configuration errors. Partner with RevOps to ensure the CPQ tool reflects the latest price books and discounting rules. • Process Improvement: Identify bottlenecks in the sales cycle and implement automated workflows to reduce friction for the sales team. • Regional Commercial Liaison: Act as the primary Deal Desk point of contact for strategic LATAM-based partners. • Bilingual Support: Provide high-touch support in Spanish (Required) and Brazilian Portuguese (Strongly Preferred), translating complex commercial logic into clear guidance for partners and local sales teams to accelerate sales cycles, including for complex RFPs and open bids.

• Design, build, and maintain internal tools that improve team efficiency and data accuracy • Automate repetitive or error-prone workflows across customer support, onboarding, sales, and finance • Manage and maintain integrations between systems (e.g., CRM, billing platforms, product data) to ensure reliable data flow • Lead efforts to triage and troubleshoot customer-related issues in partnership with internal teams • Support engineering initiatives for the AI Product team • Define, document, and standardize business data processes and data lineage across systems • Build dashboards, scripts, and data pipelines to improve reporting accuracy and visibility • Partner with business operations stakeholders to understand pain points and translate them into scalable engineering solutions

• Manage teams responsible for the delivery of digital marketing solutions • Act as the primary daily client contact • Ensure timely and quality delivery of various digital solutions • Work directly with client contacts on tactical campaign tasks • Manage campaign schedules and timelines • Monitor the day-to-day delivery of digital marketing services

• Establish our overall strategy for supporting developers, researchers and enterprises who want to have more control over their AI. • Build and maintain Adaption's developer community spaces (Discord server, forums) from the ground up, answer questions, capture feedback, and turn it into actionable issues for the team • Organize and lead meetups, hackathons, office hours, and live streams that introduce Adaption to new developer audiences • Collaborate with developer groups, universities, accelerators, and open-source communities to co-host and amplify high-quality events • Spotlight user projects and design partners (case studies, writeups, guest talks). • Build automations and systems that make community operations scale - when you do something twice, you figure out how to do it better the third time • Work closely with technical and marketing teams on cross-functional projects and feedback loops • Stay connected with community members over time, keeping a mental map of who's doing interesting work, who should meet who, and what people are building