• Establish our overall strategy for supporting developers, researchers and enterprises who want to have more control over their AI. • Build and maintain Adaption's developer community spaces (Discord server, forums) from the ground up, answer questions, capture feedback, and turn it into actionable issues for the team • Organize and lead meetups, hackathons, office hours, and live streams that introduce Adaption to new developer audiences • Collaborate with developer groups, universities, accelerators, and open-source communities to co-host and amplify high-quality events • Spotlight user projects and design partners (case studies, writeups, guest talks). • Build automations and systems that make community operations scale - when you do something twice, you figure out how to do it better the third time • Work closely with technical and marketing teams on cross-functional projects and feedback loops • Stay connected with community members over time, keeping a mental map of who's doing interesting work, who should meet who, and what people are building

• Monitor payment infrastructure and key metrics • Handle payment incidents — failed payments, refunds, disputes/chargebacks • Implement automations (including AI, tooling, no-code) • Ownership: initiate and independently implement process improvements • Investigate complex payment cases (unauthorized payments, chargeback threats, suspicious transactions, root cause analysis) • Communicate with users on payment issues (refund requests, disputes, unauthorized payments) via ticket-based systems • Handle fraud cases and analyze fraud patterns • Work with SLAs, escalations, and incident prioritization • Collaborate with stakeholders (product, tech, finance) • Share expertise and contribute to team development.

• Моніторинг платіжної інфраструктури та ключових метрик • Робота з платіжними інцидентами — failed payments, refunds, disputes/chargebacks • Розслідування складних платіжних кейсів (unauthorized payments, chargeback threats, підозрілі транзакції, пошук root cause) • Комунікація з користувачами щодо платіжних питань (refund-запити, disputes, unauthorized payments) через ticket-based системи • Робота з fraud-кейсами та аналіз fraud patterns • Взаємодія зі стейкхолдерами (product, support, payments, compliance)

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions • Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes • Proactively identifies opportunities for financial, operational, and delivery performance enhancement • Spearheads the successful implementation of our product and service suite with new and existing clients • Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy