• Responsible for the account management activities during and after the sale to enable the Sales representatives to focus on selling activities • Respond to customer requests and inquiries regarding current and future work • Resolve issues that may arise during the production of customer products • Analyze reports and data to identify revenue and cost containment opportunities • Consult with customers to understand business issues and goals, and works with the customer to develop improved solutions to business needs • Maintain up-to-date knowledge of industry trends, new products, specifications, competitor strengths, and weaknesses, and communicates new information to Sales Representatives • Responsible for collecting, reconciling and submitting client-provided campaign assets • Owns report creation across products and campaigns • Sets up dashboards for assigned accounts/campaigns • Assists with gathering final campaign insights and measurement results • Participates in account strategy and campaign-related brainstorming sessions and research projects • Responsible for assigned-accounts’ IO creation and approvals • Creative oversight • May be involved in specific customer projects as assigned by sales management. • Performs other related duties and participates in special projects as assigned.

• Own revenue outcomes across your book of business, with accountability for both renewals and expansion ACV. • Actively prospect within accounts to identify, qualify, and close expansion opportunities, including additional licenses, new products, and broader use cases. • Build and maintain a healthy expansion pipeline, engaging customers well ahead of renewal cycles to create upsell and cross-sell opportunities. • Lead renewal negotiations, driving urgency, value alignment, and on-time renewals while minimizing churn and contraction. • Develop and execute account plans that outline growth strategy, stakeholder mapping, whitespace opportunities, and renewal timing. • Build relationships beyond day-to-day users to include economic buyers and influencers, positioning Bitsight as a strategic partner. • Conduct regular customer conversations focused on value realization, outcomes, and future needs, not just product usage. • Partner with Customer Success and other internal teams to support adoption, remove blockers, and align expansion motions to customer outcomes. • Maintain accurate forecasting, pipeline hygiene, and CRM documentation to support predictable revenue delivery.

• Establish, cultivate, and grow relationships with strategic clients, both agency and direct, demonstrating a deep understanding of their brand advertising needs and challenges. • Expertise in analyzing and sharing insights on digital campaign metrics and ability to use performance data to pinpoint trends providing account strategy. Requires leveraging data insights to expand and improve upon the client campaign performance. • Meet and exceed monthly, quarterly and/or annual sales quotas and KPIs that directly contribute to TeamSnaps OARs. • Masterfully navigate negotiations and handle client objections, ensuring the successful closure of enterprise business deals. • Prove the return on investment for clients, presenting clear and compelling cases for engagement with TeamSnap. • Ability to leverage your background in display and onsite marketing/advertising, and curate thoughtful creative recommendations that inspires trust and belief in our Teamsnap product. • Maintain an executive presence, embodying the TeamSnap ethos in all interactions. • Develop and implement strategic account plans to maximize client investment and drive revenue. • Establish, cultivate, and grow relationships at the Director, VP, and CMO level, positioning TeamSnap as a strategic partner. • Lead in-person strategic workshops, QBRs, and renewal conversations with enterprise accounts. • Own quota-bearing responsibilities tied to both expansion and retention, aligned with enterprise benchmarks (NRR, GRR, multi-year commitments). • Collaborate across internal teams (Product, Engineering, Marketing, Partnerships) to deliver measurable impact for clients. • Provide consultative, data-driven recommendations that connect client marketing goals with TeamSnap’s platform outcomes.

• Prospects and sells RTI high-end technology software solutions to R&D and engineering teams throughout continental Europe (Austria, Belgium, Croatia, Czech Republic, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Republic of South Africa, Romania, Slovakia, Slovenia, Spain, and Switzerland) • Seeks new business proactively • Consults with customers onsite to understand their business and technical problems and objectives • Works with RTI engineering staff to develop software solutions • Communicates with decision makers and influencers • Builds trust-based professional relationships with key decision makers • Meets sales goals by closing business persistently