• Advises clients on technical security or compliance activities • Manages priorities and tasks to achieve delivery utilization targets. • Operates with professionalism both internally and with clients. • Ensures quality products and services are delivered on time. • Continues to develop professional skills with relevant industry specific certifications. Maintains strong depth of knowledge in the practice area. • Collaborates with project managers, quality management, sales, and other delivery team members to drive customer satisfaction and meet project deliverables. • Develop processes, procedures, and methodologies to enhance testing processes and experience • Assist with report generation and quality assurance processes • Develop client relationships • Assist in the scoping of prospective engagements, leading engagements from initial stages through implementation and remediation • Manage project escalations of current testing being conducted • Mentor and develop less experienced staff • Contribute to the Penetration Testing Team overall success by managing your team to meet various business objectives and metrics

• Set up automated, AI-driven test scenarios that fully leverage agent-driven workflows. • Rigorously review high-quality code to proactively identify potential failure scenarios. • Develop, automate, and execute end-to-end tests against complex environments. • Take ownership of CI/CD pipelines for product delivery. • Provide debugging expertise for issues in complex, distributed computing systems.

• Lead the Quality Assurance and Proofing Unit • Ensure robust control oversight and assurance over reconciliation lifecycle activities • Provide independent validation and exception monitoring

• Audit producers and processors; • Compose business correspondence for supervisors, managers and professionals; this includes responding to Department of Insurance complaints and drafting specialized letters to our insureds; • Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if processes were managed accurately; • Audit policy cancellation requests within company guidelines; • Organize and work with detailed office records, maintaining files and/or logs of various projects; • Audit processes for new business insurance policies, renewals, endorsements, and claims; • Process, prepare, and submit business or government forms; • Review and verify data, such as age, name, address on insurance applications and policies; • Transcribe data to worksheets and enter data into computer for use in preparing documents and present audit results; • Maintaining communication with Supervisor on progress of ongoing tasks and/or projects; • Anticipate project needs, discern work priorities, and meet deadlines; • Maintain that sensitive information regarding employees and the Company is kept confidential; • Provide back up when requested for other business needs • Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures, and work rules; • Prompt and regular attendance; • Other duties as assigned.