• Manage intake calls, role calibration, candidate screening, interview coordination, and offer closure. • Ensure active roles are fully vetted and interview-ready prior to candidate submission. • Drive hiring outcomes while maintaining defined quality standards and timelines. • Maintain consistent communication with stakeholders throughout the hiring process. • Recruit healthcare roles such as Patient Care Coordinators, Care Navigators, and Medical Billing Specialists. • Recruit customer service roles including Customer Service Representatives and Bilingual Support Representatives. • Recruit generalist roles such as Executive Assistants, Operations, and Administrative professionals. • Evaluate candidate competency, communication, and role alignment without lowering hiring standards. • Conduct focused sourcing for niche, time-sensitive, or underperforming pipelines. • Leverage LinkedIn and other sourcing tools strategically to strengthen candidate pools. • Partner with automation systems and internal sourcing resources to optimize results. • Lead structured intake calls to define success profiles and hiring trade-offs. • Set realistic expectations on timelines and market dynamics. • Maintain accurate ATS/CRM data and track role-level KPIs including time-to-hire and conversion rates. • Flag risks, bottlenecks, and process gaps proactively.

• Manages the recruitment process for drivers and constantly maintain a pool of prospective candidates. • Source, recruit, screen, and interview (phone and in-person) experienced driver candidates via cold calling, e-mail, computer databases, and Internet recruiting resources • Cultivate and sustain a positive culture, quality performance, safe environment, and a positive, professional driver experience • Be knowledgeable of local labor market, processes and policies which relate to drivers. • Understand different licenses and documentation required while hiring CDL drivers out of different states in the US including OTR, Local as well as regional drivers • Assist qualified candidates in completing their employment applications, and ensure all necessary paperwork is submitted by the candidate. • Manage drivers hours to minimizing overtime while still maintaining established customer service and delivery metrics • Conduct background checks, perform road tests for drivers and provide them proper training as required. • Ensures compliance with all company, client, OSHA, and Department of Transportation regulations, policies, and procedures. • Conduct, review and document facility safety inspections and assist in the correction of deficiencies. • Investigates vehicle accidents and employee injuries. Prepares and submits related reports as required. • Develops local accident and injury prevention plans & programs. • Schedules and presents training/orientation programs. Conducts monthly employee/driver safety meetings.

• Use social networking mediums (i.e., LinkedIn groups and other online forums) to promote employment brand messaging that drives traffic to open roles by establishing and promoting positive relationships • Drive employment branding efforts across region • Conduct candidate application audit & review, ensure ATS process compliance, assist with recruitment marketing campaigns, hiring events, audits & close requisitions • Collaborate with hiring teams during the full recruitment cycle to execute recruitment strategies: recruitment, sourcing, screening, tracking, interviewing and hiring • Serve as a consultant and business advocate to hiring teams during selection process to make hiring recommendations based on interviews, assessment data, and candidate qualifications • Explore market trends in attracting external talent and implement in accordance with business strategy • Identify regional and local sourcing strategies using a variety of methods (e.g. networking, referrals, workforce boards, internet sourcing, agencies) • Status and report on key hiring metrics

• Manage full cycle recruitment including sourcing, screening, interviewing, and shortlisting candidates • Prepare and post job ads across various platforms and talent networks • Conduct initial interviews and assessments to evaluate candidate qualifications and fit • Coordinate interview schedules between candidates and hiring managers • Maintain accurate and organized candidate records in the ATS or recruitment tracker • Build and manage talent pipelines for ongoing hiring needs • Communicate professionally with candidates throughout the recruitment process • Collaborate with internal teams to understand role requirements and hiring priorities • Recommend process improvements and contribute to recruitment strategy development