• Supporting Circle’s Global Policy team in advancing strategic government affairs initiatives by conducting research, tracking legislative and regulatory developments, and assisting with stakeholder engagement efforts • Conducting research on global digital asset regulations, financial services policy, and emerging government frameworks • Monitoring and summarizing legislative and regulatory developments across key jurisdictions • Assisting in preparing briefing materials, policy memos, and stakeholder presentations • Supporting engagement efforts with policymakers, trade associations, and industry coalitions • Collaborating with Legal, Compliance, and Product teams to analyze policy impact on Circle’s business • Contributing to internal policy trackers and maintaining organized documentation of regulatory updates

• Run daily community engagement across **Telegram + Discord** (and support growth on **X**). • Create and execute weekly content/event plans: prompts, polls, AMAs, giveaways, quests, leaderboards. • Build community culture: tone of voice, memes, rituals, community “moments,” and retention loops. • Identify power users, VIPs, and advocates; create programs that reward loyalty and contribution. • Maintain a clean environment: remove spam/scams, enforce rules, manage bans/mutes/warnings. • Set up and manage moderation workflows, escalation paths, and incident response (raids, phishing attempts, impersonators). • Recruit, train, and manage volunteer mods (where applicable) with clear shifts and SOPs. • Post and coordinate announcements: product updates, promotions, tournament schedules, results, and updates. • Liaise with Support/Risk/Payments teams to resolve user issues quickly and escalate serious cases. • Collect structured feedback from users and report it back to Product/Growth (bugs, feature requests, friction points). • Support the brand presence on X: community replies, quote tweets, engagement, trend participation, and campaign coordination. • Spot trending topics/memes and recommend angles that fit Blitzed’s voice. • Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure. • Track and report community KPIs: active users, message volume, sentiment, retention, event participation, support deflection.

• Own Blitzed’s fraud and risk strategy across account security, payments, bonus abuse, and player behaviour. • Design and maintain risk rules: velocity checks, device/IP signals, geo rules, payment method controls, wagering/bonus triggers. • Monitor suspicious activity daily: multi-accounting, collusion, arbitrage, bonus abuse rings, payment fraud, stolen credentials. • Lead investigations and case management: evidence gathering, decisioning, documentation, and escalation paths. • Work closely with Payments/Finance on disputes and chargebacks (where relevant), including root-cause analysis and prevention. • Partner with Customer Support to create clear playbooks for flags, holds, verification, and comms templates. • Maintain brand safety and responsible gambling risk controls (flag harmful behaviour patterns; route to correct flows). • Liaise with vendors (KYC, fraud scoring, payment processors, wallet providers) and optimise configurations. • Produce weekly/monthly reporting: fraud loss rate, false positives, bonus abuse rate, chargeback/dispute rate, approval rate impact. • Build a risk ops cadence: dashboards, SLAs, shift coverage needs, incident response and post-mortems. • Continuously test and improve: tighten controls on abuse while maintaining strong onboarding and deposit conversion.

• Full accountability for fleet-wide uptime, performance metrics, and operating efficiency across all sites, supported by consistent field presence. • Ownership of in-house repair center performance, including throughput, turnaround time, parts utilization and cost optimization. • Establish structured escalation and crisis response protocols for major downtime events. • Design and implement KPI frameworks, productivity benchmarks, and standardized scorecards across operations, repair, and network teams, with regular executive-level reporting to senior leadership and the Board. • Lead a team of individuals including direct reports: VP, Operations, Head of Network, Repair Center Lead. • Build scalable SOPs across all sites. • Provide operational input into fleet expansion strategy. • Ownership of operational budget and cost structure across sites and repair operations. • Safety leadership and compliance oversight across mining sites. • Lifecycle management of mining hardware including configuration standards and firmware strategy. • Succession planning and development of site leadership bench.