Blitzed

• Own day-to-day financial operations including invoicing, bookkeeping, reconciliations, and cash flow tracking • Maintain accurate and up-to-date financial records and support month-end and year-end close • Prepare regular management reports covering revenue, costs, and performance • Work closely with Marketing and Operations to ensure accurate billing and cost allocation • Liaise with external accountants, payroll providers, and financial partners • Support HR administration including onboarding, employee records, payroll coordination, and holiday tracking • Assist with recruitment administration, including CV screening, interview coordination, and candidate tracking • Maintain organised internal documentation across finance, HR, and operations • Support general business administration and ad-hoc operational tasks

• The Casino Operations Manager is responsible for the smooth day-to-day running of the casino platform. • You will own operational performance across games, players, payments, risk, and support. • Work closely with Tech, Marketing, Payments, and external platform providers to ensure the casino runs cleanly, profitably, and without friction. • This role suits someone highly organised, commercially minded, and comfortable operating independently in a raw and ambitious startup environment. • Initially, you will execute, not delegate. Team management comes later as we scale.

• Run daily community engagement across **Telegram + Discord** (and support growth on **X**). • Create and execute weekly content/event plans: prompts, polls, AMAs, giveaways, quests, leaderboards. • Build community culture: tone of voice, memes, rituals, community “moments,” and retention loops. • Identify power users, VIPs, and advocates; create programs that reward loyalty and contribution. • Maintain a clean environment: remove spam/scams, enforce rules, manage bans/mutes/warnings. • Set up and manage moderation workflows, escalation paths, and incident response (raids, phishing attempts, impersonators). • Recruit, train, and manage volunteer mods (where applicable) with clear shifts and SOPs. • Post and coordinate announcements: product updates, promotions, tournament schedules, results, and updates. • Liaise with Support/Risk/Payments teams to resolve user issues quickly and escalate serious cases. • Collect structured feedback from users and report it back to Product/Growth (bugs, feature requests, friction points). • Support the brand presence on X: community replies, quote tweets, engagement, trend participation, and campaign coordination. • Spot trending topics/memes and recommend angles that fit Blitzed’s voice. • Maintain calendars, pinned posts, FAQs, onboarding messages, bot automations, and channel structure. • Track and report community KPIs: active users, message volume, sentiment, retention, event participation, support deflection.

- Build and execute the influencer strategy across tiers (nano → mega) and platforms (TikTok/IG/YouTube/Kick/X). - Source and qualify creators using clear criteria (audience fit, geo mix, engagement authenticity, risk profile). - Own outreach, pitching, negotiation, and deal structures (CPA, rev share, hybrid, flat fee, performance bonuses). - Create briefs, messaging, and content guidance that converts while staying compliant (no misleading claims, responsible gambling). - Manage campaign ops: timelines, deliverables, approvals, tracking links/codes, reporting. - Coordinate with Creative, Social, Community, Paid, and Affiliate teams to amplify and repurpose influencer content (UGC pipeline). - Track and report performance: CAC/CPA, sign-ups, first deposits, deposit volume, retention signals, ROAS, and content KPIs. - Maintain influencer CRM and documentation (pricing benchmarks, learnings, creative angles, whitelisting permissions). - Run A/B tests on hooks, offers, landing flows, and creator formats; turn results into playbooks. - Manage budgets, forecasts, and monthly creator spend plans. - Identify and manage risk: fake followers, problematic content, brand safety issues, compliance concerns.

• Build and manage a BD pipeline: prospecting, outreach, qualification, pitching, and closing. • Identify and secure partnerships across: affiliates, influencer networks, streamers, media properties, communities, SaaS/tools, and strategic referrers. • Structure and negotiate commercial terms (rev share, CPA, hybrid, flat fees, exclusivity, geo splits, performance tiers). • Coordinate onboarding: tracking setup (UTMs, postbacks, codes), creative assets, landing pages, compliance checks. • Own partner performance after launch: weekly check-ins, optimisation plans, promos, and scaling decisions. • Work with Finance/Legal on contracts, invoicing, payment terms, and partner risk controls. • Collaborate with Growth/Paid teams to test new channels and convert partner insights into repeatable playbooks. • Track and report commercial performance: sign-ups, FTDs, deposit volume, NGR, retention signals, CAC/CPA. • Represent Blitzed at industry events and build a strong network in iGaming + crypto.

• Own Blitzed’s fraud and risk strategy across account security, payments, bonus abuse, and player behaviour. • Design and maintain risk rules: velocity checks, device/IP signals, geo rules, payment method controls, wagering/bonus triggers. • Monitor suspicious activity daily: multi-accounting, collusion, arbitrage, bonus abuse rings, payment fraud, stolen credentials. • Lead investigations and case management: evidence gathering, decisioning, documentation, and escalation paths. • Work closely with Payments/Finance on disputes and chargebacks (where relevant), including root-cause analysis and prevention. • Partner with Customer Support to create clear playbooks for flags, holds, verification, and comms templates. • Maintain brand safety and responsible gambling risk controls (flag harmful behaviour patterns; route to correct flows). • Liaise with vendors (KYC, fraud scoring, payment processors, wallet providers) and optimise configurations. • Produce weekly/monthly reporting: fraud loss rate, false positives, bonus abuse rate, chargeback/dispute rate, approval rate impact. • Build a risk ops cadence: dashboards, SLAs, shift coverage needs, incident response and post-mortems. • Continuously test and improve: tighten controls on abuse while maintaining strong onboarding and deposit conversion.

• Build and manage an affiliate pipeline: prospecting, outreach, qualification, pitching, and closing. • Recruit across key partner types: SEO/webmasters, tipsters, deal sites, streamers, communities, media buyers, and networks. • Negotiate and structure terms: **Rev share / CPA / hybrid**, geo-based tiers, performance bonuses, and exclusivity where relevant. • Onboard partners quickly: contracts, tracking links, creatives, landing pages, promo codes, and reporting setup. • Own partner performance: weekly/monthly check-ins, promo calendars, offer refreshes, reactivation campaigns. • Identify what’s working (geos, offers, funnels) and scale top partners while pruning low-quality traffic. • Work with Marketing/Design to produce conversion-focused creatives and landing pages. • Collaborate with Product/Payments/Support to remove friction (registration, deposit flow, KYC checks where applicable, withdrawal UX). • Ensure clean attribution (UTMs/postbacks/codes), troubleshoot tracking issues fast, and maintain accurate partner reporting. • Monitor traffic quality and risk: suspicious patterns, bonus abuse, incentivised/fake traffic, chargeback/dispute risks. • Maintain compliance guardrails (responsible gambling messaging, no misleading claims, correct promo T&Cs). • Own weekly/monthly reporting: FTDs, deposit volume, NGR, retention signals, CPA, ROI, partner-level profitability.

• Own licensing relationships and ensure ongoing compliance with licence conditions • Design and implement the full AML / CTF framework prior to launch • Define risk-based KYC triggers and withdrawal review thresholds • Appoint and act as MLRO (or formally oversee the MLRO function) • Implement blockchain analytics and sanctions screening tools • Oversee suspicious activity reporting and regulator communication • Define and monitor geo-blocking and restricted market controls • Establish fraud detection, bonus abuse prevention, and payment risk controls • Ensure responsible gambling safeguards are embedded into product design • Draft and maintain compliance handbook and internal governance policies • Build and lead the compliance team as the business scales • Provide structured risk reporting to the CEO and board • Design crisis response protocols for regulatory inquiry or media scrutiny