• Create a working account plan which includes strategies/tactics to increase profitable revenue • Develop innovative and creative solutions that will help further differentiate the Plexus service offering • Successfully execute plans while engaging the broader Plexus organization • Ensure Plexus meets or exceeds the expectations of customers • Advocate for customer needs within Plexus and represent Plexus’ needs to the customer

• Strategically lead a small team of therapeutic specialists while maintaining strong territory responsibilities • Meet or exceed the prescription and revenue targets for assigned territory/account • Develop and maintain understanding of the marketing plan for each product • Build productive business relationships with customers (physicians, staff, nurses, administrators, etc.) • Analyze territory reports to identify opportunities to increase sales • Manage territory for maximum efficiency and attainment of the call plan • Develop and follow a self-development plan for career objectives

• Serve as the main point of contact for assigned pharmacy partners, building trusted, responsive relationships. • Maintain strategic partnerships by proactively identifying risks, opportunities, and improvement areas. • Coordinate partner communications (updates, escalations, operational changes, rollout notices). • Partner closely with the Pharmacy Specialist to track, map, and resolve operational issues, including recurring pain points and process breakdowns. • Responsible for partner performance and reports, and making sure Pharmacy Playbooks & SOPs are always up to date. • Oversee and collaborate on processes for critical incidents: escalation, partner comms, internal alignment, and post-incident follow-ups. • Recommend and execute process improvements to reduce friction and improve partner and patient experience. • Act as the “voice of the pharmacy partner” internally—aligning cross-functional stakeholders on priorities and timelines. • Lead & arrange weekly and biweekly rituals (e.g., partner ops review, incident review, KPI review), including agenda creation, facilitation, notes, and action tracking. • Keep prices, fee schedules, and contract data updated and accessible; coordinate updates with internal owners. • Manage the invoice reconciliation process: validate accuracy, investigate discrepancies, coordinate approvals, and ensure timely resolution. • Maintain clean documentation (contracts, amendments, pricing tables).

• Develop and execute the overarching partnership strategy, working closely with the leadership & executive team to align with BR-DGE's growth goals and vision. • Drive both current and new partnership opportunities, focusing on long-term strategic relationships. • Manage and deepen relationships with BR-DGE’s most strategic partners, guiding both internal teams and partners to maximize value and ensuring the seamless execution of partnership initiatives. • Inspire and influence partners to drive new merchant referrals and increase revenue opportunities. • Identify, evaluate, and prioritize new partnership opportunities that are aligned with BR-DGE’s business objectives. • Establish long-term, mutually beneficial relationships with key fintech and technology players to diversify BR-DGE's offering and expand into new markets. • Collaborate with Marketing, Sales, Product, and Technology teams to ensure partnership messaging is consistent, relevant, and impactful. • Influence the product roadmap to align with partner needs and market trends. • Grow, lead and mentor the Partnerships team, helping them develop both professionally and in their ability to deliver results. • Provide guidance on complex negotiations and partnership strategy while fostering a culture of collaboration, innovation, and accountability. • Maintain an in-depth understanding of the fintech and payments landscape, including market trends, competitor offerings, and emerging technologies. • Engage with senior leadership both internally and externally, presenting partnership performance, new opportunities, and strategic initiatives.