• Record daily financial transactions and maintain the general ledger in Xero • Manage accounts payable and accounts receivable processes • Process vendor payments and customer invoicing • Reconcile bank, credit card, and balance sheet accounts monthly • Maintain fixed asset schedules and track depreciation • Ensure accurate classification of revenue and expenses across multiple states and contracts • Support monthly close processes • Prepare monthly financial summaries and supporting schedules • Assist with year-end close and audit preparation • Maintain organized digital documentation and supporting records • Identify discrepancies and proactively resolve issues • Support sales tax tracking and filings as needed • Assist with payroll coordination and reporting • Ensure financial practices align with internal controls and company policy • Support documentation related to government and school contracts

• Record and categorize daily financial transactions • Maintain general ledger and chart of accounts • Prepare journal entries and maintain documentation • Ensure accuracy, consistency, and confidentiality of financial records • Reconcile bank, credit card, and merchant accounts • Identify and resolve discrepancies promptly • Maintain reconciliation schedules and supporting files • Process vendor bills and manage payment schedules • Maintain vendor records and AP aging • Ensure invoices are accurate and properly approved • Issue customer invoices and track collections • Apply payments accurately • Monitor AR aging and follow up on overdue balances • Support month-end close activities • Prepare basic financial statements (P&L, Balance Sheet) • Generate reports for internal review • Support payroll processing and recordkeeping (Client-Dependent) • Organize documentation for tax preparation and compliance • Assist external accountants or CPAs as needed

• Oversee daily entry and reconciliation of financial transactions within NetSuite, ensuring data integrity across all sub-ledgers. • Manage high-volume AP/AR workflows, including vendor invoice processing, payment scheduling, and customer refund reconciliations. • Work closely with the warehouse team to reconcile inventory counts and COGS (Cost of Goods Sold) within NetSuite. • Reconcile bank statements and third-party payment gateways against internal NetSuite records. • Assist in the preparation of monthly balance sheets, P&L statements, and customized management reports using NetSuite’s saved searches and reporting tools. • Identify and implement NetSuite workflow improvements to automate repetitive tasks and reduce manual entry errors.

• Manage daily escalations for customer accounts • Communicating with customers and creating processes • Maintain and update customer-specific processes in Twiki • Create estimates for service work and coordinate with customers • Assess the customer’s billing requirements and ensure correct processing • Review work orders and coordinate with departments for invoice assessments • Run and assess weekly reports from D365 on work orders • Participate in regular meetings with customers for updates • Collaborate with internal departments to handle escalated customer issues