• Oversee daily entry and reconciliation of financial transactions within NetSuite, ensuring data integrity across all sub-ledgers. • Manage high-volume AP/AR workflows, including vendor invoice processing, payment scheduling, and customer refund reconciliations. • Work closely with the warehouse team to reconcile inventory counts and COGS (Cost of Goods Sold) within NetSuite. • Reconcile bank statements and third-party payment gateways against internal NetSuite records. • Assist in the preparation of monthly balance sheets, P&L statements, and customized management reports using NetSuite’s saved searches and reporting tools. • Identify and implement NetSuite workflow improvements to automate repetitive tasks and reduce manual entry errors.

• Manage daily escalations for customer accounts • Communicating with customers and creating processes • Maintain and update customer-specific processes in Twiki • Create estimates for service work and coordinate with customers • Assess the customer’s billing requirements and ensure correct processing • Review work orders and coordinate with departments for invoice assessments • Run and assess weekly reports from D365 on work orders • Participate in regular meetings with customers for updates • Collaborate with internal departments to handle escalated customer issues

• Represent Ambrook for customers navigating our product • Master the product inside and out • Learn the ins and outs of agricultural bookkeeping • Improve the customer experience by sharing patterns, feature requests, and product feedback

• Record day to day financial transactions and maintain accurate ledgers • Manage accounts payable and accounts receivable • Reconcile bank accounts, credit card statements, and other financial records • Prepare monthly, quarterly, and annual financial reports • Support month end and year end closing processes • Maintain an organized chart of accounts and digital documentation • Assist in budget tracking, cash flow monitoring, and expense reporting • Coordinate with external accountants for audits, compliance, and tax filing • Identify discrepancies, resolve issues, and recommend process improvements