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Office Assistant / Business Development Coordinator

Business Development RepBusiness Development RepFull TimeRemoteMid LevelTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Mexico

Posted

100 days ago

Salary

$1.2K - $1.5K / month

Seniority

Mid Level

2 yrs expEnglish

Job Description

Office Assistant / Business Development Coordinator

ScaleSource

• Manage inbound inquiries, schedule estimates, follow up on bids, maintain CRM accuracy, support lead nurturing efforts, and assist with structured outreach• Answer inbound calls and online inquiries• Qualify leads and gather required project information• Schedule on-site estimates efficiently• Confirm appointments and send reminders• Maintain professional first-point-of-contact communication• Track estimate status (scheduled, completed, proposal sent, closed, lost)• Conduct disciplined follow-ups on open bids• Communicate with customers to move deals forward• Escalate hot opportunities to the owner• Help maintain consistent conversion momentum• Maintain accurate CRM updates• Track lead source, status, and next steps• Monitor response time and follow-up cadence• Prepare weekly pipeline summaries• Ensure clean, organized data management• Follow up with warm or inactive leads• Support light outbound outreach efforts• Assist with review requests and referral generation• Help reactivate past customers• Support local marketing campaign follow-ups• Assist with documentation and reporting• Coordinate internal communication between office and field• Support invoicing and basic financial tracking• Maintain organized digital files• Assist with customer service issue resolution

Job Requirements

  • Strong English communication skills (spoken and written)
  • 2+ years in administrative support, sales coordination, or service-based office roles
  • Experience handling inbound customer communication
  • Experience working with CRM systems
  • Strong follow-up discipline and organizational skills
  • Availability to overlap with U.S. business hours
  • Professional and quiet remote work setup (PC) with reliable high-speed internet
  • Strong Zoom presence and polished communication skills
  • Ability to balance client interactions with administrative responsibilities
  • Submission of an introductory video is required as part of the hiring process.

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