• Possesses a solid understanding of how agile and waterfall frameworks work to deliver business value and how various practices can and should evolve. • Cultivates customer focus as the team collaborates to deliver solutions achieving the desired business outcome. • Helps teams self-organize and self-manage using collaborative engagement techniques. • Acts as a coach who works within the team to maximize the value created. • Responsible for the planning and facilitation of standard meetings to include; backlog preparation, iteration planning, retrospectives, iteration reviews and daily stand-ups. • Facilitates the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for the team. • Utilizes the team “definition of done” to guide the team during their sprint commitments. • Leverages defined metrics to enable continuous delivery, provide transparency and to optimize the value of iterative and incremental development. • Effectively facilitates retrospectives to pull actionable changes for the team. • Works with the product owner and stakeholders to determine staffing requirements. • Removes impediments, and makes issues and problems visible. Escalates as necessary.

• Serve as Scrum Master for multiple engineering teams, facilitating sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives. • Ensure Scrum ceremonies are productive, time-boxed, and outcome-driven. • Promote Agile best practices and continuous improvement across teams. • Identify and remove impediments that hinder team progress. • Coach teams on sprint discipline, estimation practices, and commitment reliability. • Monitor sprint health metrics (velocity, predictability, burndown, cycle time, etc.) and guide teams toward improvement. • Support coordination between engineering teams and external stakeholders. • Ensure dependencies are identified early and managed effectively. • Partner with Technical Leads to align sprint execution with technical strategy and delivery commitments. • Provide structured oversight for projects assigned to the teams. • Communicate project status, risks, and trade-offs to Engineering leadership. • Maintain dashboards and reporting to provide visibility into sprint performance, delivery status, and team capacity.

• serve as Senior Scrum Master for multiple Agile teams across concurrent projects, facilitating all core Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives • own sprint capacity planning across assigned teams, actively managing sprint velocity, commitments, and delivery predictability • track and maintain sprint deliverables aligned to PI Plan roadmaps, proactively identifying cross-project risks, dependencies, and delivery impacts • partner with Project Managers and cross-functional stakeholders to support delivery across multiple concurrent projects, ensuring alignment on priorities, timelines, and dependencies • lead and facilitate scaled Agile events, including PI Planning, cross-team planning, delivery synchronization, dependency management, and system-level Inspect & Adapt sessions • coach teams, leaders, and stakeholders on Lean, Agile, Scrum, and SAFe principles, driving higher levels of team autonomy, accountability, and performance • drive and facilitate effective retrospectives, ensuring continuous improvement actions are identified, owned, and executed • act as a change agent and mentor, supporting team maturity, organizational Agile adoption, and continuous improvement across the delivery organization

• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. • We believe that the foundation of every successful business lies in having the right people with the right skills. • Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. • Capgemini is responsible for managing local payroll and benefits. • A solid and innovative company with a strong market presence. • A dynamic, diverse, and multicultural work environment. • Leaders with deep market knowledge and strategic vision. • Continuous learning and development.