• FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. • By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace. • We believe that the foundation of every successful business lies in having the right people with the right skills. • Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. • Capgemini is responsible for managing local payroll and benefits. • A solid and innovative company with a strong market presence. • A dynamic, diverse, and multicultural work environment. • Leaders with deep market knowledge and strategic vision. • Continuous learning and development.

• Facilitate and guide one or more Scrum teams in the adoption and effective implementation of the Scrum framework and Agile best practices • Support Program Increment (PI) Planning and ART-level events in coordination with the Release Train Engineer (RTE) • Partner with Product Owners and workstream leads to translate epics and user stories into actionable, prioritized backlogs aligned with program objectives • Promote transparency, communication, and alignment across cross-functional teams including engineers, security specialists, product managers, and government stakeholders • Track sprint progress, team performance, and delivery metrics; provide regular updates on status, risks, and improvement opportunities • Identify and remove impediments and blockers, proactively resolving issues to keep teams on track • Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives • Coach and mentor team members and stakeholders in Agile principles, fostering a culture of continuous improvement and collaboration • Advise government personnel and delivery partners on Agile adoption, process standardization, and digital transformation best practices in a federal environment • Ensure team activities remain aligned with the program’s mission to deliver scalable, sustainable, and impactful digital solutions for Veterans

• Guides agile teams to grow a self-managed, self-organized, and collaborative world-class agile culture by evaluating existing processes and facilitating the change for process improvements, • Coaches our product development teams to deliver high quality, high impact products in a sustainable way by utilizing the product development metrics, • Collaborates with our scrum masters to be advocates of Agile principles and practices in their teams, • Coaches our product owners to have well managed and impactful product backlogs, • Participates in scrum meetings to monitor, give feedback for continuous improvement and facilitate if necessary, • Helps us to devise realistic and ambitious product roadmaps, • Is a key player in Insider One’s Scale-up journey for being a world-class Marketing Software Company.

• Facilitate core Agile events and lightweight cross team syncs; maintain sprint goal clarity • Make Agile “feel useful” via energetic, varied, participatory ceremonies (not rote compliance) • Track and drive resolution of impediments (environment, integration, data, approvals) across platforms • Coordinate cross team and cross platform dependencies (batch windows vs deployment timing, integration points) • Maintain visible radiators: sprint goals, impediment log, experiment tracker, simple metrics (goal attainment %, carryover, blocker aging) • Coach Product Owners / BAs and tech leads on prioritization, slicing, and readiness • Drive 1–2 small improvement experiments per team per sprint; follow through to closure • Foster psychological safety, inclusive participation, and sustainable pace