• Create a growth and user acquisition strategy for targeted communities and markets designed with financial improvement and customer satisfaction in mind. • Retain and grow the client base by establishing long-term relationships with existing and new contacts, to drive improved volume and revenue generation. • Take charge of regional user communities on Discord, Telegram and other platforms as necessary. • Diligently research and proactively reach out to potential partners to onboard them; become their point of contact moving forward and maintain and strengthen client relationships. • Gather useful information from customer and competitor data to identify profitable business opportunities and advise on the new product offerings to meet the customer's needs and expectations. • Coordinate with the marketing and other internal teams about planned initiatives as well as client proposals regarding user activation campaigns.

• Manage a full sales cycle, from lead prospecting to deal closures with advertising agencies and app developers. • Conduct market research, build pipelines, and set targets together with the CSM and management team to ensure we are pursuing the right clients. • Collaborate cross-functionally with internal teams to identify needs and growth opportunities. • Work in a performance-driven environment, with clear targets and goals. • Represent the company at relevant conferences, meetings, and business trips.

• Responsible for generating new business from new customers through a high level of customer contact including frequent direct customer visits and extensive networking activities. • Demonstrate strategic business awareness of the market and customers in order to differentiate Lonza from the competition. • Effectively promote current technical capabilities and emerging / new technologies as they become available to facilitate generation and closing of new business opportunities. • Primary means of achieving through e-mail communications, phone conversations, face-to-face meetings, and customer tailored presentations. • Network and build trust-based relationships throughout target accounts from technical personnel to the executive level. • Work with marketing, account managers and product development to develop strategies and a territory plan that ensure Lonza’s position as the leading solutions provider. • Formulate value propositions to generate opportunities to address the customers' needs. • Provide timely, industry leading customer support and defines and interfaces with internal resources, when necessary. • Close collaboration and teamwork with internal stakeholders to ensure successful closure and of opportunities.

• Identify and engage potential B2B clients across targeted industries and regions • Build and maintain a strong professional network (industry events, online outreach, personal connections) • Lead initial client communication, qualify leads, and support presales together with technical teams • Develop and manage a pipeline of opportunities to ensure consistent revenue growth • Align sales efforts with marketing and delivery teams • Monitor market trends and competitors to identify strategic opportunities • Drive outbound sales initiatives via LinkedIn, email campaigns, and conferences